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Hofman Hospitality Group

Lucilles BBQ - Front Desk

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Professional development opportunities
flexible scheduling

Job Description

Our client operates a vibrant and guest-focused restaurant that prides itself on delivering exceptional dining experiences through excellent service and high-quality cuisine. The establishment has cultivated a warm and welcoming atmosphere where guests feel valued from the moment they arrive. With a strong emphasis on teamwork, professionalism, and efficiency, the restaurant seeks to maintain its reputation as a preferred dining destination in the community. It offers a dynamic and fast-paced work environment for candidates who are enthusiastic about hospitality and guest satisfaction. This establishment is looking for a dedicated Front Desk Associate to join the team as a key representative... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in customer service or hospitality
  • ability to work flexible hours including evenings weekends and holidays
  • strong communication skills
  • ability to stand for extended periods
  • friendly and professional demeanor
  • ability to handle phone calls and guest inquiries efficiently
  • commitment to maintaining cleanliness and hygiene standards
  • ability to work collaboratively in a team environment
  • attention to detail and organizational skills

Job Qualifications

  • High school diploma or equivalent
  • excellent communication and interpersonal skills
  • previous customer service experience preferred
  • ability to multitask and remain composed in a fast-paced environment
  • knowledge of restaurant operations and food safety practices is a plus
  • team-oriented mindset
  • strong organizational skills
  • basic computer proficiency for handling reservations and waitlists

Job Duties

  • Greeting and seating guests presenting menus to guests informing them of special menu items
  • working in a team environment with the ability to be an effective team player
  • maintaining adequate knowledge of locations food offering and preparation
  • providing guests with hospitality in a manner that achieves company service standards and exceeds their expectations
  • taking guest information and quoting wait time to guests accurately when tables are not immediately available
  • planning reservations and waitlist parties in advance at or within the given time or time frame
  • reviewing the floor plan to assess current and upcoming table availability changes
  • observing tables and keeping track of clean dirty and occupied tables
  • cleaning organizing and stocking menus at the front desk
  • answering the phone in accordance with company standards answering questions concerning the menu and restaurant
  • assist food servers by removing used or unnecessary items from guests table providing initial beverage service bussing table and resetting for new guests
  • interacting with guests entering and departing ensuring a positive dining experience
  • filling to go orders if applicable according to food and beverage specifications and preparation and packaging standards
  • maintaining restrooms throughout shift
  • supporting food servers and kitchen staff in other duties as required
  • take pride in your personal appearance reporting to work in neat and clean clothing maintaining well-groomed hair and personal hygiene as established by company policy
  • display integrity and honesty in all aspects of your employment
  • performing other duties as directed

Job Qualifications

Experience

No experience required

Job Location

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