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Aimbridge Hospitality

Lucilles BBQ - Front Desk

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal Allowances
Professional development opportunities
team environment

Job Description

The hiring establishment is a vibrant, guest-focused restaurant dedicated to providing exceptional dining experiences through attentive service and a warm atmosphere. With a strong commitment to hospitality and customer satisfaction, this restaurant prides itself on maintaining a friendly and professional environment where guests feel valued from the moment they enter. Known for its quality food offerings and welcoming ambiance, the establishment caters to a diverse clientele seeking memorable meals and attentive service. The restaurant operates with a team-oriented culture where collaboration and effective communication among staff members are essential to delivering outstanding service.

The Front Desk position pl... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in hospitality or customer service roles preferred
  • ability to communicate effectively with guests and team members
  • strong interpersonal skills
  • ability to multitask and remain organized
  • willingness to work as part of a team
  • ability to provide excellent customer service
  • basic knowledge of food and beverage operations
  • capable of maintaining a professional appearance
  • reliable and punctual
  • ability to handle busy periods with composure
  • adherence to company policies and procedures

Job Qualifications

  • High school diploma or equivalent
  • prior experience in hospitality or customer service roles preferred
  • excellent communication and interpersonal skills
  • ability to work effectively in a fast-paced team environment
  • strong organizational and multitasking abilities
  • basic knowledge of food and beverage operations
  • ability to maintain composure under pressure
  • friendly and professional demeanor
  • attention to detail in maintaining cleanliness and order at the front desk
  • proficiency in phone etiquette and guest interaction
  • commitment to company standards and guest satisfaction
  • willingness to assist in various areas of service as needed

Job Duties

  • Greeting and seating guests, presenting menus to guests, informing them of special menu items
  • working in a team environment with the ability to be an effective team player
  • maintaining adequate knowledge of locations food offering and preparation
  • providing guests with hospitality in a manner that achieves company service standards and exceeds their expectations
  • taking guest information and quoting wait time to guests accurately when tables are not immediately available
  • planning reservations and waitlist parties in advance, at or within the given time or time frame
  • reviewing the floor plan to assess current and upcoming table availability changes
  • observing tables and keeping track of clean, dirty, and occupied tables
  • cleaning, organizing, and stocking menus at the front desk
  • answering the phone in accordance with company standards
  • answering questions concerning the menu and restaurant
  • assist food servers by removing used or unnecessary items from guests table
  • providing initial beverage service
  • bussing table and resetting for new guests
  • interacting with guests entering and departing, ensuring a positive dining experience
  • filling to go orders, if applicable, according to food and beverage specifications and preparation, and packaging standards
  • maintaining restrooms throughout shift
  • supporting food servers and kitchen staff in other duties as required
  • take pride in your personal appearance
  • reporting to work in neat and clean clothing
  • maintaining well-groomed hair and personal hygiene as established by company policy
  • display integrity and honesty in all aspects of your employment
  • performing other duties as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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