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Aimbridge Hospitality

Lucilles BBQ - Front Desk

Job Overview

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Compensation

Type:
Hourly
Rate:
Exact $16.50
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

The hiring establishment is a restaurant focused on delivering exceptional dining experiences through attentive guest service and a welcoming atmosphere. As a front-of-house operation, the restaurant values professionalism, friendliness, and efficiency to ensure that guests feel comfortable and well-cared-for from the moment they enter. The restaurant upholds high standards when it comes to guest interactions, food quality, and overall service, fostering both repeat patronage and positive word-of-mouth recommendations. Employing a team-oriented environment, this restaurant requires staff who are quick thinkers, organized, and able to maintain composure in a busy dining environment. The company culture encourages integrity, honesty, and pride in... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Ability to communicate clearly and effectively
  • Ability to work flexible hours including evenings weekends and holidays
  • Strong organizational skills
  • Ability to multitask and handle stressful situations calmly
  • Good personal hygiene and professional appearance

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a customer service or hospitality role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to multitask and remain organized
  • Knowledge of food and beverage service standards
  • Team player with a positive attitude
  • Basic phone etiquette

Job Duties

  • Greeting and seating guests presenting menus to guests informing them of special menu items
  • Working in a team environment with the ability to be an effective team player
  • Maintaining adequate knowledge of locations food offering and preparation
  • Providing guests with hospitality in a manner that achieves Company service standards and exceeds their expectations
  • Taking guest information and quoting wait time to guests accurately when tables are not immediately available
  • Planning reservations and waitlist parties in advance at or within the given time or time frame
  • Reviewing the floor plan to assess current and upcoming table availability changes
  • Observing tables and keeping track of clean dirty and occupied tables
  • Cleaning organizing and stocking menus at the front desk
  • Answering the phone in accordance with Company standards answering questions concerning the menu and restaurant
  • Assist food servers by removing used or unnecessary items from guests table providing initial beverage service bussing table and resetting for new guests
  • Interacting with guests entering and departing ensuring a positive dining experience
  • Filling to go orders if applicable according to food and beverage specifications and preparation and packaging standards
  • Maintaining restrooms throughout shift
  • Supporting food servers and kitchen staff in other duties as required
  • Take pride in your personal appearance reporting to work in neat and clean clothing maintaining well groomed hair and personal hygiene as established by Company policy
  • Display integrity and honesty in all aspects of your employment
  • Performing other duties as directed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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