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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $1.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
H-E-B is a renowned American supermarket chain committed to providing high-quality products and exceptional customer service throughout its stores. Known for its strong community engagement and wide product selection, H-E-B offers a dynamic retail environment focused on fresh, quality foods and customer satisfaction. As a well-established player in the grocery retail industry, H-E-B emphasizes innovation, employee empowerment, and a strong ethical commitment to its customers. The company culture fosters teamwork, continuous learning, and a positive workplace environment where employees can grow and contribute meaningfully to the organization’s success.
The position of Food Service Representative at H-E-B is a vita... Show More
The position of Food Service Representative at H-E-B is a vita... Show More
Job Requirements
- HS diploma or GED or equivalent
- knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- completion of company orientation upon hire
- food safety and sanitation training upon hire
Job Qualifications
- Knowledge of computer systems and equipment such as PC, symbol, scales, label machine
- strong customer service skills
- communication and interpersonal skills
- reading and writing skills
- planning and organizing skills
- ability to work in a fast-paced environment
- HS diploma or GED or equivalent
- completion of company orientation upon hire
- food safety and sanitation training upon hire
Job Duties
- Provides superior customer service
- takes orders from customers by telephone or in person
- answers customer questions regarding products and assists them with selections
- prepares, packages, and merchandises fresh product effectively
- slices, packages, labels, rotates, and culls products for poor quality
- assists in technical areas as needed such as basic set-up and clean-up processes
- uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- cleans and sanitizes display cases
- operates and maintains equipment properly
- complies with H-E-B food safety and sanitation standards
- complies with department and store operating procedures
- records production and shrink to aid in production planning (Bakery)
- assists in technical areas such as baking, frying, and decorating (Bakery)
- culls bakery products for poor quality and expiration dates (Bakery)
- takes care of service counter customers (Deli)
- uses ordering system applications and Fresh Production Planner (Deli)
- performs inventory management processes as required (Deli)
- prepares catering orders for customer pickup if applicable (Deli)
- performs sanitation and maintenance tasks for deli slicers (Deli)
- serves and packages products at customer request (Prepared Foods)
- educates customers on preparation and reheating instructions of prepared foods (Prepared Foods)
- prepackages condiments for prepared food items (Prepared Foods)
- cuts, slices, dices, and chops food in preparation for chef (Prepared Foods)
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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