Marriott International, Inc logo

Lounge Server

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
meal discounts
flexible schedule

Job Description

Marriott International is a leading global hospitality company renowned for its dedication to exceptional service and guest experience. With a rich portfolio of brands, including the luxurious JW Marriott, Marriott International continues to set the standard in the hotel and food and beverage industry. The Oakland Marriott City Center, located at 1001 Broadway, Oakland, California, is one of the many vibrant properties within this portfolio, offering guests a distinguished experience through its elegant accommodations and culinary offerings.

The Food and Beverage Server position at Oakland Marriott City Center presents an exciting opportunity to be part of a dynamic hospitality t... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance
  • ability to move and lift objects over 50 pounds with assistance
  • ability to maintain a clean and professional appearance
  • ability to follow safety and security policies
  • ability to communicate effectively
  • willingness to perform closing duties
  • no supervisory experience required

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • at least 1 year of related work experience
  • no supervisory experience required
  • ability to communicate clearly and professionally
  • ability to maintain cleanliness and organization
  • basic knowledge of food and beverage service protocols
  • ability to work in a fast-paced environment
  • ability to handle guest inquiries and requests with professionalism

Job Duties

  • Serve food courses and alcoholic beverages to guests
  • set tables according to type of event and service standards
  • answer questions on menu selections
  • communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
  • communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • record transaction in MICROS system at time of order
  • check in with guests to ensure satisfaction with each food course and/or beverages
  • maintain cleanliness of work areas, china, glass, etc., throughout the day
  • complete closing duties, including restocking items, turning off lights, etc.
  • present physical and accurate check to guest and process payment
  • follow all company and safety and security policies and procedures
  • report accidents, injuries, and unsafe work conditions to manager
  • complete safety training and certifications
  • ensure uniform and personal appearance are clean and professional
  • maintain confidentiality of proprietary information
  • protect company assets
  • welcome and acknowledge all guests according to company standards
  • anticipate and address guests’ service needs
  • assist individuals with disabilities
  • thank guests with genuine appreciation
  • speak with others using clear and professional language
  • develop and maintain positive working relationships with others
  • support team to reach common goals
  • listen and respond appropriately to the concerns of other employees
  • ensure adherence to quality expectations and standards
  • read and visually verify information in a variety of formats
  • stand, sit, or walk for an extended period of time or for an entire work shift
  • move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
  • grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
  • move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • perform other reasonable job duties as requested by supervisors

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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