Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $30.85
Work Schedule
Flexible
On-call
Benefits
Free stand-by travel privileges
Quarterly bonus plans
Annual bonus plans
Professional development opportunities
Competitive total rewards package
inclusive work environment
Paid Time Off
Job Description
Alaska Airlines is a renowned American airline known for its commitment to excellent customer service and operational efficiency. As one of the leading airlines in the United States, Alaska Airlines offers a broad network of flights connecting major cities and destinations along the West Coast and beyond. The company prides itself on delivering remarkable travel experiences to its guests while fostering a culture of care, kindness, and safety. This is reflected in their comprehensive employee programs and commitment to diversity and inclusion. The company operates in a fast-paced airline industry environment where customer satisfaction and operational dependability are paramount to... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 year of experience in guest service or related field
- motivated to achieve excellent guest service
- ability to project a professional image and be approachable with strong social skills
- articulate and able to communicate with confidence
- able to multi-task while working under pressure
- ability to make quick, sound decisions in challenging work environments
- willingness to serve alcohol
- able to stand for long periods
- able to bend, squat, stoop, reach and grasp
- able to lift up to 50 pounds
- typing speed of at least 25 WPM
- must be able to obtain State Food Handlers Certification and Alcohol Seller/Server Certification
- ability to communicate in English
- minimum age of 21
- must be authorized to work in the U.S.
Job Qualifications
- High school diploma or equivalent
- one year of experience in guest service or related area
- motivated to achieve excellent guest service
- ability to project a professional image and be approachable with strong social skills
- articulate and able to effectively communicate with confidence
- able to multi-task while working under pressure
- able to make quick, sound decisions in a challenging and varied work environment
- willingness to serve alcohol
- ability to stand for long periods of time
- ability to bend, squat, stoop, reach and grasp
- ability to lift up to 50 pounds
- typing speed of at least 25 WPM
- ability to communicate in English
- must be authorized to work in the U.S.
Job Duties
- Provides an inviting and comfortable lounge environment, establishing a personal connection with each guest
- supervised to deliver responses and resolutions to customer inquiries, assist guests with necessary travel arrangements such as seat assignments, check-in service, reservations, and prioritize member needs and requests in a tight time frame
- prepares and arranges food, beverages, and liquor service for members and guests
- responsible for restocking self-service food and properly packaging any unused food
- promotes Alaska Airlines products and services such as membership, day pass, etc.
- identifies creative solutions to handle unhappy or mishandled passengers
- processes new lounge member enrollments and renewals
- follows established procedures to maintain the cleanliness of the lounge
- cleans and maintains food service equipment such as coffee, soda, juice machines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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