Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Flexible
On-call
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines and Horizon Air
Quarterly bonus plans
Annual bonus plans
Job Description
Alaska Airlines is a prominent American airline known for its exceptional customer service and extensive network across the United States and beyond. The company has built a strong reputation for reliability, innovation, and a commitment to creating remarkable travel experiences for its guests. As a leader in the airline industry, Alaska Airlines continually strives to enhance its customer service operations and offer a welcoming and comfortable environment both on the ground and in the air. With a focus on safety, inclusivity, and professional growth, Alaska Airlines provides a dynamic workplace for employees who are passionate about aviation and service excellence.Show More
Job Requirements
- High school diploma or equivalent
- Minimum of one year of experience in guest service or related area
- Motivated to provide excellent guest service
- Ability to project a professional image and be approachable with strong social skills
- Articulate with effective communication skills
- Ability to multi-task and work under pressure
- Able to make quick, sound decisions in a challenging work environment
- Willingness to serve alcohol
- Ability to stand for long periods
- Ability to bend, squat, stoop, reach, and grasp
- Ability to lift up to 50 pounds
- Typing speed of at least 25 WPM
- Must obtain State Food Handlers Certification and Alcohol Seller/Server Certification
- Ability to communicate in English
- Minimum age of 21
- Must be authorized to work in the U.S
Job Qualifications
- High school diploma or equivalent
- One year of experience in guest service or related area
- Motivated to achieve excellent guest service
- Ability to project a professional image and be approachable with strong social skills
- Articulate and able to communicate effectively with confidence
- Able to multi-task while working under pressure
- Strong marketing, sales, management, or customer service experience preferred
- Computer experience including familiarity with Image and Solar preferred
- Airline industry experience preferred
Job Duties
- Provides an inviting and comfortable lounge environment, establishing a personal connection with each guest
- Supervised to deliver responses and resolutions to customer inquiries, assist guests with necessary travel arrangements such as seat assignments, check-in service, reservations, and prioritize members’ needs and requests in a tight time frame
- Prepares and arranges food, beverages, and liquor service for members and guests
- Responsible for restocking self-service food and properly packaging any unused food
- Promotes Alaska Airlines products and services such as membership and day passes
- Identifies creative solutions to handle unhappy or mishandled passengers
- Processes new lounge member enrollments and renewals
- Follows established procedures to maintain the cleanliness of the lounge
- Cleans and maintains food service equipment such as coffee, soda, and juice machines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter