Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Montana's Best Casinos is a premier gaming and entertainment establishment located in the heart of Montana. Renowned for providing a nostalgic yet contemporary casino experience, Montana's Best Casinos combines the charm of classic casino gaming with modern amenities and unparalleled customer service. This company prides itself on cultivating an inviting, friendly atmosphere where guests feel valued and thoroughly entertained every time they walk through the doors. Whether it's the thrill of the slot machines, the excitement at the gaming tables, or enjoying a refreshing drink in the lounge, Montana's Best Casinos ensures each visitor has an unforgettable experience.
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Job Requirements
- high school diploma or equivalent
- previous bartending or hospitality experience preferred
- ability to remember customer names and preferences
- must be at least 21 years old
- ability to operate cash register and handle cash accurately
- able to mix and serve alcoholic beverages
- knowledge of safety protocols
- capable of standing and walking for extended periods
- ability to lift moderate weights
- good communication skills
- willing to wear uniform and maintain a neat appearance
Job Qualifications
- high school diploma or equivalent
- previous experience in bartending or customer service preferred
- strong communication and interpersonal skills
- ability to handle cash accurately
- knowledge of basic bartending techniques
- ability to multitask in a fast-paced environment
- reliable and punctual
- customer-focused attitude
- basic understanding of safety procedures
- ability to maintain cleanliness and organization
- team player
- problem-solving skills
- ability to handle difficult or disruptive customers professionally
Job Duties
- be accountable for exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- maintain housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- remember regular customer’s names and faces and monitor legal age requirements
- wait on customers playing games and at the tables
- clean and keep bar furniture neatly arranged
- suggest selling and help customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- answer and screen telephone calls
- greet customers
- verify that customers are of legal age
- take orders
- clean restrooms, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes of others
- accurately make change and account for large amounts of cash
- stock, price, receive, and rotate bar products and supplies, including changing kegs
- use fire extinguisher and other safety equipment
- understand safety manual
- complete casino restroom logs
- advise the manager of personnel situations or policy violations
- call maintenance or gaming machine company for repairs
- change tape in gambling machines
- fill glasses of beer from the tap
- serve wine, mixed, bottled, and draft beverages
- distribute drinks and pick up empty glasses, pitchers, cans, bottles, and litter
- fill and carry ice buckets from icemaker to bar
- change soda premix syrup boxes
- change taps on kegs of beer and remove empty kegs
- vacuum, mop, and sweep floors
- wash glassware and clean bar/work area
- arrange bottles and glasses for attractive displays
- handle disruptive customers professionally and document incidents
- communicate with manager on products to order
- plan bar menus
- create drink recipes
- order and requisition liquors and supplies
- serve snacks or food items to customers at the bar
- make change and receive payments for drinks and retail sales
- operate cash register and tally transactions
- assist patrons verifying wins
- record and make payouts
- accurately complete shift paperwork
- balance tills and cash receipts
- complete other duties as assigned by management
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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