Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Montana's Best Casinos is a premier entertainment destination known for offering a vibrant and welcoming environment to all its guests. Located in the heart of Montana, this casino prides itself on delivering exceptional customer service, creating a comfortable and fun atmosphere for visitors to enjoy a wide range of gaming options and top-notch hospitality. The establishment is well-regarded for its commitment to guest satisfaction, ensuring that every visitor is treated like a valued member of the community by recognizing them by name and anticipating their needs before they even ask. This unique approach to personalized service sets Montana's Best Casinos... Show More
Job Requirements
- minimum high school diploma or equivalent
- must be able to handle cash accurately
- ability to follow safety procedures and use safety equipment
- capable of standing and walking for long periods
- willing to work in a fast-paced environment
- must be at least 21 years of age to serve alcoholic beverages
- good communication skills
- ability to work as part of a team
- must wear uniform and maintain a neat appearance
- reliable and punctual
- ability to handle stressful situations professionally
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- knowledge of cash handling and operating cash registers
- strong communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- familiarity with beverage preparation and bar operations
- understanding of safety procedures and use of safety equipment
- ability to handle money accurately
- good physical stamina and ability to perform housekeeping tasks
- basic math skills
- ability to remember customer names and preferences
- problem-solving skills for handling difficult situations
- willingness to work flexible hours including nights, weekends, and holidays
Job Duties
- be accountable for exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside the casino
- efficiently mix and complete drink orders
- remember regular customers' names and faces and monitor legal age requirements
- wait on customers playing games and at the tables
- clean and keep bar furniture neatly arranged
- suggest selling and help customers with gaming machine operations
- wear the uniform and maintain a neat and clean appearance
- answer and screen telephone calls
- greet customers, verify age, and take orders
- clean restrooms, dust, windows, and floors
- empty trash cans and dishes
- clean tables and messes
- accurately make change and account for large amounts of cash
- stock, price, receive, and rotate bar products and supplies
- change out kegs
- use fire extinguishers and other safety equipment
- understand safety manual and complete casino restroom logs
- advise manager of personnel situations or policy violations
- coordinate maintenance or gaming machine repairs
- fill glasses of beer from the tap
- serve wine, mixed, bottled, and draft beverages
- distribute drinks and pick up empty glasses, pitchers, cans, bottles, and litter
- fill and carry buckets of ice from icemaker to bar
- change out soda premix syrup boxes and taps on kegs
- vacuum, mop, and sweep floors
- wash glassware and clean bar/work area
- arrange bottles and glasses attractively
- handle disruptive customers professionally and document incidents
- communicate with manager on product orders
- plan bar menus and create drink recipes
- order and requisition liquors and supplies
- serve snacks or food items to customers at the bar
- make change and receive payments for drinks and retail sales
- operate cash register and tally transactions
- assist patrons with verifying wins and make payouts
- complete shift paperwork, balance tills, and cash receipts
- complete other duties as assigned by management
Job Qualifications
Experience
No experience required
Job Location
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