Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
team environment
Job Description
Montana's Best Casinos is a premier entertainment destination well-known across the region for delivering an exceptional gaming and hospitality experience. As one of Montana's leading casinos, we pride ourselves on creating an inviting and enjoyable atmosphere where guests feel valued and at home. Our commitment to personalized service is demonstrated in our practice of learning every guest's name and anticipating their needs to offer a truly memorable visit. We strive to uphold a standard of excellence in both gaming and customer service, ensuring that every visitor has an enjoyable and safe experience on our premises.
We are currently seekin... Show More
We are currently seekin... Show More
Job Requirements
- minimum high school education
- previous experience in bar or lounge service preferred
- ability to remember customers' names and orders
- strong interpersonal and communication skills
- ability to work flexible hours including nights and weekends
- physical ability to stand for extended periods and perform cleaning duties
- knowledge of cash handling procedures
- understanding of age verification processes
- ability to operate cash register and basic gaming equipment
- adherence to safety protocols
Job Qualifications
- high school diploma or equivalent
- prior experience in hospitality or casino environment preferred
- excellent customer service and communication skills
- ability to handle cash accurately
- knowledge of bar inventory and beverage service
- ability to maintain cleanliness and safety standards
- basic understanding of gaming machine operations
- proficiency in handling safety equipment
- ability to multitask and work in a fast-paced environment
- professional and neat appearance
Job Duties
- be accountable for exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- maintain housekeeping inside and outside the casino
- efficiently mix and complete drink orders
- remember regular customers' names and monitor legal age requirements
- wait on customers playing games and at tables
- clean and arrange bar furniture neatly
- suggest and assist customers with gaming machine operations
- wear uniform and maintain neat appearance
- answer and screen telephone calls
- greet customers and verify age
- clean restrooms, dusting, windows, and floors
- empty trash cans and clean dishes
- clean tables and messes
- accurately make change and account for cash
- stock, price, receive, and rotate bar products and supplies, including changing kegs
- use fire extinguisher and safety equipment
- understand safety manual and complete restroom logs
- report personnel situations or policy violations to manager
- contact maintenance or gaming machine company for repairs
- change paper or ribbons in gambling machines
- fill beer glasses from tap
- serve wine, mixed, bottled, and draft beverages
- distribute drinks and pick up empty containers
- handle ice buckets and change soda syrup boxes and keg taps
- vacuum, mop, and sweep lounge and bar floors
- wash glassware and clean work area
- arrange bottles and glasses attractively
- handle disruptive customers professionally and document incidents
- communicate product orders and plan bar menus
- create drink recipes and order liquors and supplies
- serve snacks or food items
- make change and receive payments
- assist patrons with verifying wins and payouts
- complete shift paperwork and balance tills
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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