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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $21.25
Work Schedule
Flexible
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Paid Time Off
Employee Discounts
Job Description
Concord Hotels is a distinguished hospitality company operating over 100 hotel properties across North America, partnering with top-tier hotel brands such as Marriott, Hilton, Hyatt, and Choice Hotels. Known for its commitment to quality, integrity, community, profitability, and a fun working environment, Concord Hotels emphasizes employee satisfaction and development. The company focuses on creating a supportive and engaging atmosphere where associates are valued and encouraged to grow within the organization. With an impressive track record in customer service, staff retention, and brand alliances, Concord Hotels continues expanding rapidly, with 25 newly approved hotel properties and numerous acquisitions on the horizon,... Show More
Job Requirements
- High school diploma or equivalent
- Previous bartending or hospitality experience preferred
- Must be at least 21 years old and comply with state liquor laws
- Ability to work flexible schedules including nights, weekends, and holidays
- Strong attention to detail and organizational skills
- Ability to remain calm and professional under pressure
- Basic math skills for handling cash and measuring ingredients
- Knowledge of all relevant health and safety regulations
- Ability to handle multitasking in a fast-paced environment
- Commitment to upholding company policies and safety standards
Job Qualifications
- Flexible to work long hours including evenings and weekends
- Ability to exert medium work including lifting up to 50 pounds occasionally and 20 pounds frequently
- Ability to stand for entire shifts
- Effective verbal and written communication skills
- Strong interpersonal skills to interact with guests and employees courteously
- Ability to multitask and prioritize department functions efficiently
- Maintain high standards of personal appearance including proper uniform and nametag
- Problem-solving skills including anticipating, preventing, and resolving issues
- Commitment to providing attentive and friendly guest service
- Willingness to perform other duties as requested by management
Job Duties
- Maintain a warm and friendly demeanor at all times
- Be attentive, friendly, helpful, and courteous to all guests, managers, and employees
- Set up the bar according to hotel standards and ensure prompt and efficient guest service
- Prepare beverages and cocktails following the hotel’s mixing and presentation standards
- Serve guests with all beverage requirements in a courteous and professional manner
- Break down the bar after functions, storing liquor, supplies, and equipment securely
- Follow all state liquor laws and hotel safety rules
- Respond to guest problems, complaints, and accidents
- Maintain cleanliness and tidiness of the bar and service areas during operation
- Ensure overall guest satisfaction
- Know hotel services and facilities
- Follow prescribed procedures for serving liquor responsibly
- Be familiar with fire exit and extinguisher locations and operations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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