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Job Overview
Compensation
Hourly
Range $9.00 - $16.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Crestline Hotels & Resorts is a recognized leader in the hospitality industry, operating a network of premium leisure-driven hotels known for their exceptional guest experience and commitment to quality service. The company focuses on providing guests with comfortable accommodations, diverse food and beverage options, and a welcoming atmosphere that caters to both leisure and business travelers. Crestline Hotels & Resorts maintains a robust portfolio of properties that emphasize customer satisfaction, operational excellence, and employee growth opportunities. The company prides itself on fostering an inclusive work environment where diversity and equal opportunity are prioritized, ensuring all employees have the support and... Show More
Job Requirements
- High school graduate or general education degree (GED)
- Minimum of 21 years of age to serve alcoholic beverages
- Ability to work flexible schedule including weekends especially Fridays, Saturdays, and Sundays
- Commitment to work all football season dates without exception
- Good understanding of the English language
- Knowledge of various drink recipes and beverage service standards
- Certification in an alcohol awareness program
- Certification in CPR
- Ability to operate point of sale and property management systems
- Excellent customer service and communication skills
- Friendly and outgoing personality
- Ability to maintain cleanliness and organization of the work area
- Compliance with state liquor laws and hotel policies
- Previous experience in food and beverage roles preferred
Job Qualifications
- High school graduate or general education degree (GED)
- Minimum of 21 years of age to serve alcoholic beverages
- 1-year experience as a server or barback preferred but not required
- Must have good understanding of the English language
- Knowledge of various drink recipes and beverage service standards
- Certification of previous training in liquor, wine, and food service
- Certification in an alcohol awareness program
- Certification in CPR
- Ability to input and access information in the property management system/computers/point of sales system
- Previous guest/customer relations training
- Outgoing individual with the ability to keep conversations with guests
- Positive energy and knowledgeable of the surrounding area
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Obtain assigned bank and ensure accuracy of contracted monies
- Always keep bank secure
- Maintain complete knowledge of P.O.S. and manual systems
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- Input orders into system and ensure transmission is verified by Bartender/Kitchen
- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
- Present guest checks and process payments through the Bartender/Cashier
- Adhere to all cash handling and credit policies/procedures
- Clean and reset tables immediately after guests depart
- Collect and report tips at the end of assigned shift
- Use all chemicals in accordance with OSHA regulations and Hotel requirements
- Complete all closing reports in the P.O.S. system
- Legibly document maintenance needs on work orders and submit to Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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