Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.50 - $18.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Employee assistance program
Job Description
This position is with a well-established hotel known for its dedication to hospitality, guest satisfaction, and quality service. Operating in the dynamic hospitality industry, the hotel caters to a diverse clientele, ensuring a memorable and comfortable experience for every guest. With a commitment to excellence and continuous improvement, the establishment offers a professional working environment where employees have opportunities to grow and advance within the company. The hospitality business is fast-paced, demanding flexibility and a strong work ethic from all employees. As the hotel operates 24 hours a day, seven days a week, employees must be adaptable to varied schedules... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in beverage service or hospitality preferred
- strong communication and interpersonal skills
- ability to stand and walk frequently
- ability to lift and carry up to 50 pounds
- availability to work flexible schedules including nights, weekends, and holidays
- adherence to safety and cash handling policies
- valid driver’s license and proof of insurance if applicable
Job Qualifications
- high school diploma or equivalent
- experience in beverage service or hospitality preferred
- knowledge of beverage preparation standards
- strong customer service skills
- ability to work under pressure and in a fast-paced environment
- basic math skills for cash handling
- ability to follow safety and sanitation procedures
- excellent communication skills
- ability to work flexible hours
- valid driver’s license and proof of insurance when applicable
Job Duties
- set up bar, unlock liquor, prepare glassware, juices and garnish
- accept drink orders in proper calling order to keep service at the bar at optimum level of service for guests
- make and serve drinks to guests
- follow all procedures and policies regarding beverage controls as prescribed by standards
- ensure all drinks are rung up properly
- be fully responsible and accountable for an issued bank
- fill out liquor requisitions and supply list
- follow proper procedures for ringing guest checks and cash collecting procedures
- make sure established pars are maintained
- perform all side work duties according to side work schedules
- keep all bar areas neat and clean
- observe Clean-As-You-Go policy
- pick-up your bank and guest checks for prescribed area
- break down bar, lock up liquor, and store fruit and juices properly
- make cocktails in accordance with beverage standards using the Berg system, standard jigger as applicable
- attend department meetings
- work safely at all times
- be flexible in regard to work schedule
- report to work on time and in proper and clean uniform, including name tag
- handle all duties according to hotel policies, procedures, internal rules and standards
- conform to cash handling procedures at all times
- be knowledgeable about daily hotel operations and be up to date with all changes, new procedures and events
- have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel
- assist fellow associates in their jobs when able to improve daily operations of the hotel
- have knowledge about all emergency procedures and know how to act on them
- have knowledge about the city, the local area and attractions to provide the guests with all requested information
- lock cashier bank when leaving the bar area to secure cash
- report any unusual occurrences or requests to the manager
- greet all guests immediately and offer assistance before the guest needs to ask
- be aware of current guest service scores and be able to understand guest comments and needs
- be an active participant in achieving the GSS goals of the hotel
- perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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