Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $16.00
Work Schedule
Flexible
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Paid Time Off
401(k)
Job Description
Westin Virginia Beach Town Center is a premier hospitality establishment located in the heart of Virginia Beach, known for its exceptional service standards and commitment to guest satisfaction. As part of the Crestline Hotels & Resorts family, the Westin brand is synonymous with luxury accommodations, outstanding amenities, and a welcoming atmosphere that caters to both business and leisure travelers. This hotel offers a vibrant town center setting, providing guests with convenient access to local attractions, dining, and entertainment. The hotel boasts well-appointed guest rooms, contemporary event spaces, and an inviting lounge that serves as a social hub for visitors. Westin... Show More
Job Requirements
- High school graduate or GED
- minimum of 21 years of age
- 1-year experience as server or barback preferred
- good understanding of the English language
- knowledge of drink recipes and beverage service standards
- certification in liquor, wine, and food service training
- certification in alcohol awareness program
- certification in CPR
- ability to use property management systems and POS
- previous customer relations training
- flexible to work PM shifts including holidays
Job Qualifications
- High school graduate or General Education Degree (GED)
- minimum of 21 years of age to serve alcoholic beverages
- 1-year experience as a server or barback preferred but not required
- must have good understanding of the English language
- knowledge of various drink recipes and beverage service standards
- certification of previous training in liquor, wine, and food service
- certification in an alcohol awareness program
- certification in CPR
- ability to input and access information in the property management system/computers/point of sales system
- previous guest/customer relations training
- outgoing personality with the ability to engage guests in conversation
- positive energy and knowledgeable of the surrounding area
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
- maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- obtain assigned bank and ensure accuracy of contracted monies
- always keep bank secure
- maintain complete knowledge of P.O.S. and manual systems
- greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- input orders into system and ensure transmission is verified by Bartender/Kitchen
- monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
- present guest checks and process payments through the Bartender/Cashier, adhere to all cash handling and credit policies/procedures
- clean and reset tables immediately after guests depart
- collect and report tips at the end of assigned shift
- use all chemicals in accordance with OSHA regulations and Hotel requirements
- complete all closing reports in the P.O.S. system
- legibly document maintenance needs on work orders and submit to Manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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