Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
employee training
Flexible Schedule
Job Description
Montana's Best Casinos is a prominent entertainment venue renowned for providing an exceptional and welcoming environment for all its guests. Located in the heart of Montana, this esteemed casino has built a reputation on delivering high-quality service, engaging gaming experiences, and outstanding hospitality. Dedicated to creating fun and comfortable atmospheres, Montana's Best Casinos prides itself on personalized guest interactions, ensuring every visitor feels recognized and valued by name. The casino combines exciting gaming options, including slot machines and table games, with premium bar and lounge services that enhance the overall entertainment experience. At Montana's Best Casinos, employees are empowered to... Show More
Job Requirements
- high school diploma or equivalent
- experience in hospitality or customer service preferred
- must be of legal age to serve alcohol
- ability to stand and walk for extended periods
- excellent interpersonal and communication skills
- ability to handle cash accurately
- ability to follow safety guidelines
- ability to operate bar equipment and cash register
- must maintain a neat and clean appearance
- ability to handle stressful situations professionally
- flexible availability including nights, weekends, and holidays
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or hospitality preferred
- strong communication skills
- ability to remember names and faces
- proficiency in cash handling
- knowledge of bar inventory and beverage service
- ability to operate cash register
- understanding of safety procedures
- ability to handle difficult customers professionally
- detail-oriented and organized
- ability to work in a fast-paced environment
- friendly and outgoing personality
- teamwork and collaboration skills
Job Duties
- be accountable for exceptional customer service, cash handling, and accounting
- operate a cash register
- stock, price, rotate, and display bar inventories
- perform housekeeping inside and outside of the casino
- efficiently mix and complete drink orders
- remember regular customers' names and faces and monitor legal age requirements
- wait on customers playing games and at tables
- clean and keep bar furniture neatly arranged
- suggest and help customers with gaming machine operations
- wear the uniform and keep appearance neat and clean
- answer and screen telephone calls
- greet customers
- verify that customers are of legal age
- take orders
- clean restrooms, dust, clean windows and floors
- empty trash cans and wash dishes
- clean tables and messes
- accurately make change and account for large amounts of cash
- be responsible for stocking, pricing, receiving, and rotating bar products and supplies, including changing out kegs
- use fire extinguisher and other safety equipment
- understand the safety manual
- complete casino restroom logs
- advise manager of personnel situations or policy violations affecting casino operations
- call maintenance or gaming company to repair machines or assist with changing paper or ribbons
- change tape in gambling machines
- fill glasses of beer from tap
- serve wine, mixed, bottled, and draft beverages
- distribute drinks to customers and pick up empty containers and litter
- fill and carry ice buckets
- change soda syrup boxes and keg taps
- remove empty kegs
- vacuum, mop, and sweep lounge and bar floors
- wash glassware and clean bar area
- arrange bottles and glasses for attractive displays
- handle disruptive customers professionally and document incidents
- communicate with manager on product orders
- plan bar menus and create drink recipes
- order and requisition liquors and supplies
- serve snacks or food items at the bar
- make change, receive payments, conduct retail sales and operate cash register
- assist patrons with verifying wins, record and make payouts
- complete shift paperwork, balance tills, and cash receipts
- complete any other duties assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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