Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal opportunity employer
Job Description
Courtyard by Marriott Louisville Downtown is part of the globally recognized Marriott International brand, known for its commitment to exceptional guest service, modern accommodations, and convenient locations. Situated in the heart of downtown Louisville, this hotel offers a blend of comfort and sophistication for both business travelers and tourists. The property features well-appointed guest rooms, meeting spaces, and a variety of dining options, catering to guests seeking a quality hospitality experience in a vibrant urban setting. As a trusted name in the hospitality industry, Courtyard by Marriott continuously strives to deliver excellent services and memorable stays, supported by a team... Show More
Job Requirements
- High school graduate or general education degree (GED)
- minimum of 21 years of age
- good understanding of the English language
- ability to input and access information in property management system/computers/point of sales system
- certification in an alcohol awareness program
- certification in CPR
Job Qualifications
- High school graduate or general education degree (GED)
- minimum of 21 years of age to serve alcoholic beverages
- 1-year experience as a server or barback preferred but not required
- must have good understanding of the English language
- knowledge of various drink recipes and beverage service standards
- certification of previous training in liquor, wine, and food service
- certification in an alcohol awareness program
- certification in CPR
- ability to input and access information in the property management system/computers/point of sales system
- previous guest/customer relations training
- outgoing individual with the ability to engage in conversations with guests
- positive energy and knowledgeable of the surrounding area
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
- maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- obtain assigned bank and ensure accuracy of contracted monies
- always keep bank secure
- maintain complete knowledge of P.O.S. and manual systems
- greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- input orders into system and ensure transmission is verified by Bartender/Kitchen
- monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
- present guest checks and process payments through the Bartender/Cashier, adhere to all cash handling and credit policies/procedures
- clean and reset tables immediately after guests depart
- collect and report tips at the end of assigned shift
- use all chemicals in accordance with OSHA regulations and Hotel requirements
- complete all closing reports in the P.O.S. system
- legibly document maintenance needs on work orders and submit to Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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