Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
competitive pay rate
Career advancement opportunities
Inclusive and diverse workplace
Employee Discounts
flexible scheduling options
Ongoing training and development programs
Equal employment opportunity
Job Description
Crestline Hotels & Resorts is a distinguished hospitality company known for its diverse portfolio of unique and memorable lodging experiences. The company specializes in managing and operating an array of upscale and boutique hotels and resorts across various desirable locations. With a commitment to exceptional guest service, innovative hospitality concepts, and dynamic team environments, Crestline Hotels & Resorts continually elevates the standards of the hospitality industry. Their latest venture includes the revitalization of a Downtown Los Angeles icon, formerly known as The Standard Hotel, which has been reintroduced as The Delphi Hotel. This transformation presents a fresh, independent concept featuring... Show More
Job Requirements
- High school graduate or equivalent
- Minimum age of 21 years
- Valid and updated Responsible Beverage Service (RBS) certification upon hire
- Ability to work varied shifts including mornings, afternoons, evenings, and weekends
- Good command of the English language
- Knowledge of drink recipes and beverage service standards
- Certification in alcohol awareness and CPR
- Ability to operate property management systems and point of sale systems
- Must maintain professionalism and positive energy while engaging with guests
Job Qualifications
- High school graduate or General Education Degree (GED)
- Minimum of 21 years of age to serve alcoholic beverages
- 1-year experience as a server or barback preferred but not required
- Must have good understanding of the English language
- Knowledge of various drink recipes and beverage service standards
- Certification of previous training in liquor, wine, and food service
- Certification in an alcohol awareness program
- Certification in CPR
- Ability to input and access information in the property management system/computers/point of sales system
- Previous guest/customer relations training
- Outgoing individual with ability to engage guests and knowledgeable of the surrounding area
Job Duties
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
- Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
- Obtain assigned bank and ensure accuracy of contracted monies
- Always keep bank secure
- Maintain complete knowledge of P.O.S. and manual systems
- Greet guests and take their orders (food and beverage), utilizing suggestive/up-selling techniques
- Input orders into system and ensure transmission is verified by Bartender/Kitchen
- Monitor and maintain cleanliness, sanitation and organization of tables, service areas and outlet itself
- Present guest checks and process payments through the Bartender/Cashier
- Adhere to all cash handling and credit policies/procedures
- Clean and reset tables immediately after guests depart
- Collect and report tips at the end of assigned shift
- Use all chemicals in accordance with OSHA regulations and Hotel requirements
- Complete all closing reports in the P.O.S. system
- Legibly document maintenance needs on work orders and submit to Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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