Lounge Attendant- Hotel San Jose

Austin, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $17.00

Work Schedule

Flexible

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Meal allowance

Career development opportunities

Job Description

Bunkhouse is a distinctive hospitality company established in 2006, known for managing a growing portfolio of boutique hotels and Jo's Coffee locations that prioritize creating memorable experiences for all guests. Bunkhouse prides itself on its passion for design, meticulous attention to detail, and dedication to fostering authentic culture within its establishments. These efforts have secured Bunkhouse a unique position in the hospitality industry, as each property not only offers exceptional accommodations and dining options but also cultivates a deep sense of community connection and a genuine awareness of place. Embracing the vibrant spirit of the local environment, Bunkhouse properties reflect... Show More

Job Requirements

High school diploma or equivalent
prior experience in a hospitality or customer service role preferred
ability to communicate clearly and courteously with guests
punctuality and reliability
ability to handle conflict professionally
knowledge of food and beverage menu items
basic math skills for handling payments
ability to work flexible hours including nights and weekends

Job Qualifications

Experience working in a hotel or restaurant environment
knowledge of beverage mixing and cocktail preparation
strong interpersonal and communication skills
ability to multitask in a fast-paced environment
familiarity with POS systems
commitment to providing excellent customer service
ability to work well within a team
understanding of alcohol service regulations

Job Duties

Ensure immediate response is given to all guest comments and concerns
adhere to all standards of operations, policies and procedures, manuals, training material, memos, and verbal instruction
greet guests and seat them at tables or in waiting areas
assign patrons to tables suitable for their needs
provide guests with menus and water
inspect dining and serving areas to ensure cleanliness and proper setup
speak with patrons to ensure satisfaction with food and service, and to respond to complaints
maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
inform patrons of establishment specialties and features
operate POS systems to accept payments for food and beverages
prepare receipts after establishments close
coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service
take beverage orders from patrons
build cocktails and non-alcoholic beverages for patrons
explain how various menu items are prepared, describing ingredients
run prepared food and drinks to patrons
set up and break down the courtyard area to lounge standards
serve snacks or food items to customers as requested or submit orders to kitchen
mix ingredients to prepare and garnish cocktails and other beverages according to Bunkhouse standards when needed
clean glasses, utensils, and lounge equipment
help plan and organize the menu and operations of the cocktail lounge or bar
collect credit card payments for all orders taken
check identification of customers to verify age requirements for purchase of alcohol
attempt to limit problems and liability related to customers' excessive drinking by persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons
maintain a high level of cleanliness and safety in the work area

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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