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Town Pump, Inc.

LOUNGE ASSISTANT MANAGER

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

401(k)
Health Insurance
Dental Insurance
Vision Insurance
Health savings account
Flexible spending account
Paid Time Off
Education Reimbursement

Job Description

Montana's Best Casinos is a distinguished entertainment and hospitality company that prides itself on delivering exceptional gaming and customer service experiences to its clientele. As one of Montana's premier casino establishments, it combines a welcoming atmosphere with top-notch amenities to ensure that every guest feels valued and comfortable. The company is deeply committed to maintaining an environment where guests can enjoy a relaxing yet thrilling atmosphere, enriched by a team of dedicated professionals who emphasize personal attention and outstanding service standards.

As a Lounge Assistant Manager at Montana's Best Casinos, you will play a pivotal role in upholding the casino... Show More

Job Requirements

  • high school diploma or equivalent
  • prior experience in casino or hospitality environment
  • availability to work nights, weekends, and holidays
  • strong communication skills
  • ability to handle confidential information
  • ability to be contacted by phone or pager during shifts
  • knowledge of basic accounting and inventory control
  • ability to work flexible hours
  • excellent customer service orientation

Job Qualifications

  • proven experience in casino or hospitality management
  • strong leadership and organizational skills
  • knowledge of casino operations and accounting procedures
  • excellent communication and interpersonal skills
  • ability to multitask and work under pressure
  • proficiency with computer data entry and office software
  • understanding of liquor inventory management and regulatory compliance

Job Duties

  • be accountable for the following areas: customer service during the shift, accounting decisions consistent with Casino Operations standards, policies, and procedures, assist in planning, leadership, organizing, and follow-ups in the following areas: office procedures, vendor invoicing, computer data entries, and shortage controls
  • set the proper example for co-workers in terms of professionalism, attitude, and teamwork in the areas of customer service and casino operations
  • be expected to be trained in all areas to cover in the absence of a manager, assistants need to know how to perform the duties of a manager such as payroll, inventories, scheduling, issuing counseling reports, retrains, and machine repairs
  • handle and screen phone calls, order to maintain an effective in-stock position of office supplies, process invoices to include auditing cost and retail price
  • effectively prioritize and organize follow-up on office tasks to be accomplished, responsible for the security of all casino assets, control of casino cash fund and inventories and auditing of shift reports
  • accurately and effectively complete all casino paperwork, casino daily report, casino daily purchases, mark-up/mark-down inventory adjustments, and auditing and completing of casino payroll records
  • be responsible for vendor controls and invoice handling, preparing and completing liquor orders, check-in deliveries, stock liquor store, and maintain to company standards
  • effectively maintain accurate pricing on all liquor products for company promotions and according to the state regulations, balance to 6-week analysis reports, have the ability to prep liquor store for liquor audits, and have full knowledge of how to do a liquor audit
  • prepare bank deposit subject to the Manager’s inspection and approval, complete computer entry and recording of sales and purchases in the casino’s running book, and be responsible for casino safety
  • need to be able to fill in and handle all manager tasks in the absence of the manager, need to work nights, weekends, and holidays, and have a way to be contacted (phone, message phone, cell phone, pager)

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location