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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical
Dental
Vision
Company-paid disability
Life insurance
Employee assistance program
Supplemental benefits
401(k) with match
Employee Discounts
Paid vacation
Paid sick time
Job Description
Lou/Na is a distinguished dining establishment committed to delivering an exceptional guest experience through warm hospitality and efficient service. As a restaurant that specializes in providing a welcoming and comfortable atmosphere, Lou/Na seeks to create memorable dining moments for every guest that walks through its doors. The company prides itself on combining professionalism with a friendly environment to ensure that each visitor feels valued and attended to from the moment they arrive. Lou/Na operates with a keen focus on smooth and coordinated dining room operations, emphasizing not only the quality and presentation of its food but also the overall guest... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or guest service experience preferred
- Experience in dining room operations or customer service roles is a plus
Job Qualifications
- High school diploma or equivalent
- Previous hospitality or guest service experience preferred
- Experience in dining room operations or customer service roles is a plus
- Strong interpersonal and communication skills
- Ability to multitask and manage seating flow during peak times
- Detail-oriented with a focus on cleanliness, organization, and presentation
- Team-oriented with the ability to support and coordinate dining room staff
- Professional demeanor and problem-solving skills to handle guest concerns
Job Duties
- Greet guests upon arrival, escort them to tables, and provide menus
- Schedule dining reservations, arrange parties, and coordinate special services for diners
- Adjust and resolve guest complaints as directed by a supervisor
- Assign and coordinate tasks for dining room staff to ensure prompt, courteous, and fair service
- Inspect serving stations for neatness and cleanliness
- requisition linens and supplies as needed
- Ensure menus are clean, organized, and presentable
- Notify servers of new tables and communicate with line cooks on large party arrivals
- Train and mentor dining room employees as needed, including scheduling work hours and maintaining time records
- Assist in planning menus, preparing beverages, and expediting food orders when necessary
- Handle end-of-shift responsibilities such as totaling receipts, clearing the register, and collecting payments
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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