Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.90
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Paséa Hotel & Spa is a premier destination located in Surf City U.S.A., offering an exquisite blend of modern coastal style and luxurious amenities. Situated adjacent to the upscale shopping district of Pacific City, just steps away from the Pacific Ocean, and a short stroll from the iconic Huntington Beach pier, Paséa stands out as one of the most sought-after accommodations in Orange County. This distinguished hotel features 250 elegantly appointed guest rooms, each boasting breathtaking ocean views that promise a serene and memorable stay for every visitor. Beyond comfortable lodging, the hotel offers guests an immersive experience with its... Show More
Job Requirements
- One year of food service experience, preferably in a hotel/resort environment
- Knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette
- Communication and interpersonal skills with a commitment to a high level of guest satisfaction
- Valid current Food Handlers Card and RBS Certification (Responsible Beverage Service) or willingness and ability to obtain one within 30 days of employment
- Ability to learn and use POS computer systems used at the hotel
Job Qualifications
- One year of food service experience, preferably in a hotel/resort environment
- Knowledge of food and beverage preparation, hotel service standards, guest relations, and etiquette
- Communication and interpersonal skills with a commitment to a high level of guest satisfaction
- Valid current Food Handlers Card and RBS Certification (Responsible Beverage Service) or willingness and ability to obtain one within 30 days of employment
- Ability to learn and use POS computer systems used at the hotel
Job Duties
- Helps guests select food and beverages by presenting menu, offering cocktails and aperitifs, suggesting courses, explaining the chef's specialties, identifying appropriate wines and answering food preparation questions
- Enters orders to POS system and records guests' choices, special dietary needs and special requests
- Keeps kitchen staff informed by noting timing of meal progression
- Processes guest payment transactions accurately and closes out table
- Balances all payment methods with accuracy to sales report
- Maintains the cleanliness of the work areas
- Keeps area stocked
- Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
- Follows all standard food handling, sanitation, TIPS and health department guidelines
- Must wear non-slip, oil-resistant shoes
- Follows all safety policies and procedures
- Reports potential safety issues to managers whenever observed and takes immediate action to resolve them in emergency situations
- OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety
- Team members will be trained in the proper use and care of assigned PPE if applicable
- The hotel provides the required PPE
- Team member has the responsibility to report defective, damaged or lost PPE or equipment that does not fit properly to their manager
- Maintains strict compliance with hotel's Hazardous Material (HAZMAT) program and familiarizes self with current MSDS
- Reporting to work as scheduled (on time and on regular basis) is an essential function of the job
- Completes side work before, during and after shift
- Provide guests with a high-level dining experience, while maintaining a professional distance and staying alert to their needs
- Notifies management of unsafe conditions, needed maintenance of any equipment and any accidents
- Resolves guest complaints within scope of authority
- otherwise refers the matter to management
- Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
- Ensure minors and intoxicated persons are not served alcoholic beverages
- Notifies management of any problems resulting from guest complaints, intoxication or disruptive behavior
Browse restaurant and hotel jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: