Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
Tuition Reimbursement
401k
onsite fitness center
Job Description
Penske Motor Group is a leading automotive dealership group known for its exceptional customer service and commitment to excellence. With a strong presence in California and Texas, Penske Motor Group operates Toyota and Lexus dealerships, including Longo Toyota of Prosper, which is the number one Toyota retailer in the United States since 1967. The Prosper location features a state-of-the-art 61,000 square foot facility situated on a 15-acre site, offering a modern and welcoming environment for guests and team members alike. Penske is dedicated to creating lifetime partnerships by delivering amazing guest experiences and maintaining strong community partnerships in the cities... Show More
Job Requirements
- Ability to operate a manual transmission
- valid Texas driver's license
- maintain a safe driving record
- high school diploma or equivalent
- minimum of six months customer service experience
- ability to read and comprehend English instructions
- ability to work well with the public
- physical capability to bend, stretch, twist, reach, stoop, kneel, crouch, crawl, and talk or hear
- ability to work outdoors in all weather conditions
- ability to lift up to 50 pounds
- ability to operate motor vehicles and heavy equipment
- ability to ascend or descend ladders, stairs, scaffolding, ramps, and poles
Job Qualifications
- A high school diploma or equivalent desired
- a minimum of six months customer service experience desired
- ability to operate a manual transmission, coordinate activities with other employees
- read and comprehend instructions and information in the English language
- work well with the public
- must have a valid Texas driver's license and maintain an acceptable, safe driving record
Job Duties
- Do the right thing
- provides great guest experience by welcoming all service guests to ensure their check-in process is simple and easy providing answers to any facility questions
- work alongside Service Consultants to ensure all guest's questions are documented and get addressed during the guest's visit
- installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all the vehicles brought in for service
- retrieves guest vehicles from the parking lot
- delivers and picks up guests as needed
- inspects each vehicle for lot damage that may have occurred during the vehicle’s stay in the service department
- may record any external vehicle damage such as scratches and dents and vehicle information on check-in sheet and submits to designated personnel
- follows up with appropriate personnel to ensure guest concerns were resolved
- helps maintain a professional appearance of the sales, service department, and courtesy van
- secures the courtesy van on premises usually inside the shop at the end of the day
- assists with large events including preparation, organizing, and setting up
- assists in all areas of the dealership as needed
- maintains assigned workplace in an organized and clean manner
- maintains high ethical standards in all actions
- maintains professional appearance at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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