Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $24.67 - $26.69
Work Schedule
Standard Hours
Benefits
competitive salary
South dakota retirement system match
deferred compensation plan
Health Insurance
Dental Insurance
Vision Insurance
Paid holidays
personal leave days
Vacation Time
sick leave
Public service loan forgiveness program
Job Description
The City of Sioux Falls, located in South Dakota, is a dynamic and progressive municipal organization dedicated to enhancing the quality of life for its residents through efficient public services and infrastructure management. As one of the larger cities in the region, Sioux Falls offers a supportive and collaborative work environment that fosters professional growth and community engagement. The Public Works Department, specifically its Street Division, plays a vital role in maintaining and improving the city’s street infrastructure, ensuring safe, reliable transportation routes, and responding promptly to maintenance needs, including critical snow and ice control operations. The City of Sioux... Show More
Job Requirements
- Graduation from an accredited college, university, or vocational/technical school with an associate's degree in business administration or related technical fields
- minimum of two years experience in technical service and maintenance support
- strong customer service, writing, financial, and computer skills
- ability to provide exceptional customer service
- ability to make decisions independently in accordance with city policies
- knowledge of and skill in using technology and multiple software systems
- general knowledge of equipment maintenance and vehicle terminology
- ability to draft, proof, and construct professional documents
- ability to perform accurate mathematical computations
- attention to detail
- critical thinking skills for troubleshooting
- organizational and multitasking abilities
- data analysis skills
- ability to maintain confidentiality and integrity
- ability to take initiative and work with minimal supervision
- ability to learn and understand complex software
- knowledge and experience with Microsoft Office
- effective oral, written, and interpersonal communication
- ability to build and maintain effective working relationships
Job Qualifications
- Associate degree in business administration or related technical fields
- minimum of two years of experience in technical service and maintenance support
- strong customer service skills
- proficient writing and financial skills
- knowledge of multiple software systems
- ability to operate Microsoft Office products
- effective oral, interpersonal, and written communication skills
- ability to establish and maintain effective working relationships
- proficiency in data entry and management
- ability to train and assist others in software use
Job Duties
- Provide assistance and support of various departmental programs, processes, activities, and projects as assigned
- serve as primary point of contact for inventory of supplies, tools, and equipment
- enter and maintain electronic inventory records, intake and disburse inventory, parts, or other supplies and materials
- complete inventory counts and reconciliations
- receive service requests, work orders, and enter data into proprietary software systems
- coordinate service activities with appropriate supervisor and work crews
- reschedule activities as necessary
- utilize appropriate software applications and web-based tools to establish predetermined reorder points, process requisitions and purchase orders, and maintain inventory counts
- provide basic user assistance for the City's work order, procurement, and inventory applications
- implement bar code scanning to improve efficiency
- assist users with software utilization and training
- enter, verify, and maintain data in various software applications
- compile and generate standardized and customized system reports
- monitor work environment and report maintenance needs
- assist in coordinating contractors, program reports, safety training, supply management
- enter service requests into work order portals
- communicate directions or service updates to field personnel
- prepare meeting accommodations and materials
- route documents, mail, and maintain records and supply levels
- perform other duties necessary for position performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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