Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.10
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
overtime pay
On-site work training
Career advancement opportunities
collaborative work environment
Job Description
Spot Freight, Inc. is a dynamic and innovative logistics company known for its dedication to building strong relationships through exceptional service and support around the clock. Operating in the fast-paced logistics marketplace, Spot provides cutting-edge tools and resources to help partners overcome industry challenges. With an entrepreneurial spirit at its foundation, Spot Freight encourages initiative, teamwork, and continuous improvement, making it a rewarding environment for career growth. The company is committed to equal employment opportunities, fostering a workplace free from discrimination and harassment, and supports accommodations for individuals with disabilities to ensure an inclusive employment experience.
The Logistics Coordi... Show More
The Logistics Coordi... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service or call center experience
- ability to manage high volume calls
- strong communication skills
- problem-solving ability
- professionalism in handling irate customers
- availability for 3-week full-time training Monday-Friday 8 am-5 pm
- onsite work in Indianapolis, Indiana
- must be eligible for overtime
- ability to work 5 am to 1:30 pm schedule
Job Qualifications
- College degree or currently pursuing a degree is preferred
- previous customer service or call center experience is required
- excellent problem-solving skills
- highly collaborative and values constant improvement
- ability to handle a high volume of calls in a fast-paced environment
- ability to communicate clearly and concisely
- ability to maintain professional conduct and handle difficult or irate customers calmly
- ability to attend a 3-week training class Monday to Friday from 8 am to 5 pm
Job Duties
- Route shipments in the most cost-effective manner
- tracking and tracing shipments while resolving any shipping errors
- provide excellent customer service to both business customers and carriers
- ability to perform a high volume of outbound calls
- monitor the movement of freight through proprietary logistics technology to ensure customer satisfaction
- communicate transit issues to respective parties and provide solutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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