Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.10
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
overtime pay
Job Description
Spot Freight, Inc. is a leading logistics company dedicated to providing 24/7 support and innovative solutions to meet the evolving demands of the transportation industry. With a strong focus on building enduring relationships, Spot Freight blends proven logistics expertise with a passionate and dedicated team to offer unlimited career opportunities for motivated individuals. The company operates with an entrepreneurial spirit, encouraging employees to show initiative, solve problems creatively, and develop lasting client partnerships. Spot Freight’s commitment to excellence and inclusivity fosters a work environment where every employee is respected and valued, regardless of their background or identity. The company is... Show More
Job Requirements
- Ability to handle a high volume of calls in a fast-paced environment
- Ability to communicate in a clear and concise manner
- Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly
- Ability to problem solve
- Ability to attend a 3-week training class that takes place Monday-Friday from 8 am-5 pm
Job Qualifications
- College degree or currently pursuing a degree is preferred
- Previous customer service or call center experience is required
- Excellent problem-solving skills required
- Highly collaborative and values constant improvement
Job Duties
- Route shipments in the most cost-effective manner
- Tracking and tracing shipments while resolving any shipping errors
- Provide excellent customer service to both business customers and carriers
- Ability to perform a high volume of outbound calls
- Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction
- Communicate any transit issues to respective parties and provide solutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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