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Jacobs Entertainment

Lodge Casino - Hotel Front Desk Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.60
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Work Schedule

Rotating Shifts
Day Shifts
Night Shifts
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Benefits

Hiring Bonus
Referral Bonus
Tuition Reimbursement
Paid holidays
Vacation Time
sick leave
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
Employee assistance program
Life insurance
401k plan
meal discounts
Free parking
discounted bus tickets
Learning and Development Programs

Job Description

Jacobs Entertainment, Inc. (JEI) is a leading developer, owner, and operator of gaming and entertainment facilities across the United States, dedicated to delivering exceptional experiences for both guests and employees. As a company rooted in a legacy of excellence, JEI emphasizes ethical leadership, comprehensive employee training, and open communication to foster a supportive and dynamic workplace culture. JEI's commitment to quality and integrity makes it a trusted name in the gaming industry, offering opportunities for career growth and personal development.

The Lodge Casino, part of the JEI family, is located in the vibrant gaming hub of Black Hawk, Colorado. E... Show More

Job Requirements

  • High school diploma or equivalent work experience
  • Basic computer knowledge
  • Cash handling experience
  • Must be fluent in English
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States

Job Qualifications

  • Basic computer knowledge
  • Cash handling experience
  • High school diploma or equivalent work experience
  • Fluent in English
  • Experience in customer service or hotel industry preferred but not required
  • Identification that establishes identity
  • Identification that establishes the right to work in the United States

Job Duties

  • Makes reservations for future hotel guests via use of computer and detailed hotel software, over the telephone and in person
  • Checks guests in and out of the hotel via the computer and various other computer programs as well as all functions that accompany these procedures
  • Communicates with co-workers, supervisor, and manager as well as the housekeeping staff on all pertinent hotel property matters and PBX activities
  • Performs some luggage handling in lieu of Valet attendants' absence
  • Collects cash or credit card payments from guest for room and any incidental charges with use of adding machine and computer
  • Occasionally room cleaning
  • Deliver items to guest room upon request
  • Fill in as operator or night auditor in their absence
  • Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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