Job Overview
Employment Type
Temporary
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $22.26
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Commissions
Gratuities
Employee Discounts
Retirement Plan
Job Description
Cavallo Point is an esteemed luxury resort located in Sausalito, California, renowned for its breathtaking views of the Golden Gate Bridge and its commitment to providing exceptional guest experiences through its elegant accommodations, fine dining, and rejuvenating spa services. The resort embodies a philosophy of approachable luxury, where guests feel both pampered and welcomed in an inviting atmosphere that balances rustic sophistication with modern comforts. Cavallo Point values genuine interactions, exceptional service, and attention to detail, making it a sought-after destination for travelers seeking relaxation and unforgettable memories.\n\nWe are currently seeking a dedicated Locker Room Attendant to join our spa... Show More
Job Requirements
- Must be able to interact with guests and co-workers in a respectful and congenial manner
- Must be self-directed and able to resolve minor guest issues as deemed appropriate by Cavallo Point standards
- Ability to perform physical tasks required for locker room maintenance
- Adherence to uniform cleanliness and proper attire at all times without exception
- Ability to maintain and follow high safety standards and personal conduct
- Willingness to comply with company policies and procedures as established in the employee handbook
- Compliance with attendance policy and meal and rest breaks reporting any discrepancies to management
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Strong interpersonal and communication skills
- Ability to handle multiple tasks efficiently
- Ability to work cooperatively with a team and other departments
- Knowledge of safety and sanitation standards
- Customer service oriented with a friendly and approachable demeanor
- Ability to remain calm and professional under pressure
Job Duties
- Monitor the guest use of facilities making sure that guests do not endanger themselves with overuse of facilities
- Ensure that facilities are kept impeccably neat and clean and in safe condition at all times notifying a supervisor or manager immediately when facilities need servicing or repairing
- Responsible for the replenishment of locker room products as directed by supervisor or manager
- Report and document any observed or known safety hazards conditions or unsafe practices and procedures to a supervisor or manager immediately
- Be aware at all times who is in the locker rooms
- Notify a supervisor or manager immediately if there is suspicious behavior that may put staff or guests in danger
- Adhere to Cavallo Point values for guest and staff member interaction
- Take ownership of guest’s problems or complaints and refer situations to a supervisor or manager if unable to fully satisfy the guest
- Rotate stock and perishables as set down by management
- Perform opening duties when scheduled including preparing flavored water for locker rooms and public guest areas making sure that all guest amenities are completely stocked
- Perform closing duties when scheduled including sanitizing all flip flops and restocking locker room amenities
- Assist GSAs and GSA specialists with guest tours food orders and other related guest service issues
- Maintain sincere and warm interaction with all guests including consistent eye contact with a smile
- Follow and deliver 5 star services standards delighting guests by anticipating their needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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