Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Casino employee benefits
Job Description
Four Winds Casinos is a renowned hospitality and entertainment company known for offering premier casino and resort experiences. As a leader in the gaming and hospitality industry, the company prides itself on providing top-tier customer service, state-of-the-art facilities, and an engaging atmosphere for guests. At Four Winds Casinos, maintaining a safe, clean, and welcoming environment is paramount, and every team member plays a crucial role in upholding these standards to ensure guest satisfaction and operational efficiency.
The Locker Room Spa Attendant role at Four Winds Casinos is an essential position focused on the smooth, efficient operation of both th... Show More
The Locker Room Spa Attendant role at Four Winds Casinos is an essential position focused on the smooth, efficient operation of both th... Show More
Job Requirements
- High school diploma or general education degree (GED) preferred
- must possess a positive and cooperative attitude
- ability to work with a variety of people
- ability to remain calm under pressure
- ability to perform guest service, cleaning, and maintenance responsibilities
- possession of a LEVEL 4 Gaming License
- ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions
- ability to respond to common inquiries from other employees or guests
- ability to apply common sense reasoning to a variety of situations
- ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- ability to lift, push, pull, or move up to 100 pounds
- ability to stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl
- ability to successfully complete screening for essential job functions
Job Qualifications
- High school diploma or general education degree (GED) preferred
- must possess a positive and cooperative attitude
- ability to work with a variety of people
- ability to remain calm under pressure
- ability to perform guest service, cleaning, and maintenance responsibilities
- possession of a LEVEL 4 Gaming License
- ability to read, analyze, and interpret documents such as policy and procedure manuals and maintenance instructions
- ability to respond to common inquiries from other employees or guests
- ability to apply common sense reasoning to a variety of situations
Job Duties
- Takes care of guest needs, ensuring that supplies are available and that the facilities are kept clean and in safe condition at all times
- monitors guests, ensuring their safety by showing them proper use of facilities
- monitors guest use of facilities, making sure that guests do not endanger themselves with overuse of facilities (i.e., steam room, sauna, pools, etc.)
- assist guests with their locker locks as needed
- adheres to Four Winds Casinos standards for guest service
- refers guest problems or complaints to supervisor according to guest problem resolution policy
- keeps a daily log of activities performed to ensure that the Locker Rooms are maintained to facility standards
- continually stock and upkeep lockers that have been used by guests in order to quickly assign to a new guest
- cleans all surfaces, showers stalls, restrooms and other areas in compliance with the facilities sanitation standards
- folds and stocks towels, robes, sheets and other linens in the appropriate storage areas within the facility
- assist with moving dirty or clean linen, via rolling carts from the hotel’s laundry area
- monitors and maintains steam, showers, saunas, etc., notifies maintenance when facilities need servicing
- reports and documents any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately
- performs other duties assigned by the Spa Manager, including stocking of treatment rooms and other supplies when needed
- must be alert to safety hazards to ensure guest safety and smooth operation of locker rooms
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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