JAS Worldwide logo

JAS Worldwide

Local Account Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k)
Bonuses
Paid Time Off
Employee assistance program

Job Description

JAS is a renowned international supply chain services and solutions provider, specializing in non-asset-based logistics management. The company offers a comprehensive range of services including air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage, and customized supply chain management solutions. With a strong global presence and expertise in managing complex supply chains, JAS is recognized for delivering innovative, efficient, and customer-focused logistics services that help businesses optimize their operations and reduce costs. JAS is committed to excellence in service delivery, leveraging technology and experienced professionals to ensure seamless coordination across all supply chain functions.
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Job Requirements

  • Minimum of 3-5 years successful sales account management operations experience in freight forwarding logistics and or transportation industry
  • Excellent organizational skills
  • Excellent written and verbal skills
  • Excellent presentation and interpersonal skills
  • Thorough knowledge of transportation industry logistics and freight forwarding
  • Thorough knowledge of successful sales techniques
  • Strong computer skills including Microsoft Office suite
  • Detail oriented able to multitask and meet deadlines
  • Self-motivated able to work in a team and independently
  • Must have a valid driver’s license and safe driving record
  • College degree preferred
  • Experience with CRM system

Job Qualifications

  • Minimum of 3-5 years successful sales account management operations experience in freight forwarding logistics and or transportation industry
  • Excellent organizational skills
  • Excellent written and verbal skills
  • Excellent presentation and interpersonal skills
  • Thorough knowledge of transportation industry logistics and freight forwarding
  • Thorough knowledge of successful sales techniques
  • Strong computer skills including Microsoft Office suite
  • Detail oriented able to multitask and meet deadlines
  • Self-motivated able to work in a team and independently
  • Must have a valid driver’s license and safe driving record
  • College degree preferred
  • Experience with CRM system

Job Duties

  • Manages the local business commercial relationship for each assigned client
  • Identification of possible business at risk
  • Identification of new client opportunities
  • SOP creation, review and sign-off with relevant stakeholders
  • Report creation, monitoring and distribution for each assigned client
  • Conduct Monthly Business Reviews to review operational performance and KPI metrics
  • Participate in Quarterly Business Reviews
  • Handle operational escalations as per client SOP
  • Manage finance escalations in coordination with local branch product supervisor
  • Ensure timely processing and communication of client spot quotes by coordinating with product teams
  • Define clear escalation procedures in client SOPs and ensure alignment with local operations
  • Develop and maintain detailed account profiles for assigned clients
  • Create and execute strategic development strategies aligned with global and regional plans
  • Develop continuous improvement project plans annually for each client
  • Ensure alignment and active participation with global, regional and national account teams on account strategy, tender and implementation processes
  • Actively manage client accounts receivable balance and escalate when necessary
  • Conduct a minimum of eight customer meetings monthly with formal agendas and action items
  • Hold two Local Account Sponsor meetings annually per assigned client
  • Provide monthly account details to respective National and Regional Account Managers

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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