Lobby/Corner Bartender

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $9.75 - $18.25

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Training opportunities

Employee assistance program

Uniform allowance

Job Description

The hiring establishment is a distinguished hotel recognized for its commitment to providing exceptional guest experiences through impeccable service and attention to detail. This hospitality company places a strong emphasis on maintaining high standards of cleanliness, customer satisfaction, and professionalism. As a premier hotel, it offers a wide array of services that cater to both leisure and business travelers, including fine dining, event hosting, and luxury accommodations. The hotel operates in a dynamic environment where guest relations and operational excellence are paramount. This role is a full-time position with competitive compensation reflective of the hospitality industry's standards, although specific salary... Show More

Job Requirements

Minimum of 18 years of age to serve alcoholic beverages
6 months experience as a bartender or bar back or bartender school
food handling certificate
fluency in English both verbal and written
provide legible communication
compute basic arithmetic
perform job functions with attention to detail, speed and accuracy
prioritize and organize
be a clear thinker, remaining calm and resolving problems using good judgment
follow directions thoroughly
understand guests' service needs
work cohesively with co-workers as part of a team
work with minimal supervision
maintain confidentiality of guests and associate information and pertinent hotel data
satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic and discreet manner
maintain regular and punctual attendance
adhere to Peabody grooming standards
exemplify Peabody Service Excellence®
knowledge of various drinks recipes and beverage service standards
experience in cash handling
ability to input and access information in the property management system/computers/point of sales system.

Job Qualifications

Minimum of 18 years of age
6 months experience as a bartender or bar back or bartender school
food handling certificate
fluency in English both verbal and written
ability to provide legible communication
ability to compute basic arithmetic
knowledge of various drink recipes and beverage service standards
experience in cash handling
ability to input and access information in property management system/computers/point of sales system
ability to perform job functions with attention to detail, speed and accuracy
ability to prioritize and organize
ability to be a clear thinker, remain calm and resolve problems using good judgment
ability to follow directions thoroughly
ability to understand guests' service needs
ability to work cohesively with co-workers as part of a team
ability to work with minimal supervision
ability to maintain confidentiality of guests and associate information and pertinent hotel data
ability to satisfactorily communicate with guests, management, and co-workers in a courteous, empathetic and discreet manner
ability to maintain regular and punctual attendance
ability to adhere to Peabody grooming standards
ability to exemplify Peabody Service Excellence®.

Job Duties

Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
maintain complete knowledge of correct maintenance and use of equipment
anticipate guests' needs, respond promptly, and acknowledge all guests, however busy
always maintain positive guest relations
be familiar with all hotel services/features to respond to guest inquiries accurately
resolve guest complaints, ensuring guest satisfaction
monitor and maintain cleanliness, sanitation, and organization of assigned work areas
maintain complete knowledge of all menu items, liquor brands, beers and non-alcoholic selections available in the assigned outlet
maintain knowledge of the characteristics and description of every wine/champagne by the glass and major wines on the wine list
maintain complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving
maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation, menus, price range and dress code of assigned outlet
obtain assigned bank and ensure accuracy of contracted monies
always keep bank secure
obtain outlet keys from security
complete opening side duties including checking quality and amount of all bar beverage stock and supplies, completing opening inventory sheet, requisitioning necessary supplies, transporting supplies from storeroom to bar, stocking ice, setting up bottles on display shelves and speed rail, preparing garnishes, stocking glassware and paper supplies, setting up tables with menus, ashtrays and table lamps, preparing mixes, checking cleanliness of equipment, preparing bowls of bar snacks, stocking rolled silverware
inspect cleanliness and condition of bar, guest and service areas and rectify deficiencies
greet guests and take their orders using suggestive/up-selling techniques
input orders into system and ensure transmission of food orders is verified by kitchen
legibly document orders when system is down and distribute to kitchen
ensure drink orders from servers are accurately rung into POS system before handing drinks
prepare all drink orders for guests according to outlet recipes
provide club service for designated beverages
serve drinks to guests
retrieve food orders from kitchen and serve to guests
open and serve wine/champagne bottles
prepare and serve cappuccino and espresso
answer phones according to service excellence practices
monitor and maintain cleanliness, sanitation and organization of bar top, tables, service areas and outlet
replace ashtrays with clean ashtray for outdoor functions
remove soiled wares to dishwashing area
present guest checks and process payments adhering to cash handling policies
extend courteous salutations to guests when leaving
close all guest checks in POS system immediately upon payment
clean and reset bar top and tables
clean glassware
direct and assist food and cocktail servers
communicate last call at designated closing time
collect and report tips
legibly complete bottle transfer slips and spill sheets
ensure maximum usage of supplies to attain budgeted beverage cost and prevent waste
use chemicals according to OSHA and hotel requirements
complete closing side duties including properly storing goods, emptying ice bin, scrubbing sink, removing items from bar top and tables, removing liquor from speed rail and display, securing liquors and storage areas, wiping down bottles and surfaces, cleaning equipment, counting empty bottles and documenting
document outlet logbook
complete closing reports in POS
count bank and complete cashier reports securing bank
return keys to security
follow maintenance and cleaning schedule.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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