Lobby Porter

Medford, OR, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

401-K retirement plan with company match

Paid Time Off

Dental Insurance

Flexible work schedules

Employee Discounts

wellness programs

Job Description

Ko-Kwel Casino Resort is a premier gaming and hospitality destination located on the beautiful southern Oregon coast. Owned by the Coquille Indian Tribe, the resort prides itself on creating a unique atmosphere where guests and team members alike feel welcomed and valued. The property features a range of services and amenities including luxurious accommodation, vibrant gaming floors, and diverse dining options. The resort’s commitment to hospitality excellence is reflected in its warm, friendly, and professional team environment. This commitment ensures that every visit is memorable, engaging, and enjoyable for guests, making Ko-Kwel Casino Resort a leading destination in the region.... Show More

Job Requirements

High school diploma or GED preferred but not required
at least six months experience in a related hospitality role preferred
ability to stand, walk, bend, kneel often and lift up to 25 pounds regularly and occasionally up to 50 pounds
willingness to work weekends, evenings, and holidays
must be able to read and follow safety instructions and cleaning protocols
reliable attendance and punctuality
good communication skills
ability to work both independently and in a team environment
pass background check and drug screening
maintain positive and friendly demeanor

Job Qualifications

Friendly and approachable attitude that helps guests and the team feel welcome and cared for every day
comfortable communicating clearly and positively with both guests and teammates
high school diploma or GED is a plus but not required
six months experience as a lobby porter in the hospitality industry or related experience is a plus
reliability in meeting deadlines and showing up ready to contribute
comfortable working solo or as part of a team
ability to read and follow directions including Safety Data Sheets for cleaning supplies
knack for clear, friendly communication with guests and coworkers
willingness to pass and maintain compliance with background and drug-free workplace policies

Job Duties

Make sure the space stays safe, clean, and friendly for both guests and the rest of the team
speak up and report any safety concerns to the Safety Committee
embody the resort's service standards in a way that leaves team members and guests telling their friends all about us
create a clean, safe, healthy, and friendly environment for both guests and coworkers
greet guests, answer requests, and always protect their privacy
vacuum carpets, dust furniture, and refresh amenities with careful attention to detail
wash windows, wipe down walls, clean bathrooms, and keep every corner shining
put furnishings and accessories back in place with care after cleaning
tackle closing duties including restocking carts, wrapping toiletries, helping teammates, and organizing supplies
handle special projects or light-duty tasks when business slows down
report lost-and-found items, damages, or anything suspicious to the supervisor
resolve or pass along guest concerns to ensure every visitor feels cared for
support the team and keep things running smoothly
perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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