Lobby Host Overnight Relief - Front Desk Agent

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Medical
Dental
Vision
401k
Tuition Reimbursement

Job Description

Arlo Hotels is an independent lifestyle hotel that prides itself on delivering exceptional experiences to its guests. This unique hotel brand focuses on creating an environment where guests feel inspired and welcomed, aiming to leave a lasting impression that encourages repeat visits and enhances guest loyalty. With an emphasis on innovation, personalized service, and a stylish ambiance, Arlo Hotels distinguishes itself in the competitive hospitality market by catering to travelers who seek authentic and memorable stays.

Arlo Hotels values a passionate and purpose-driven workforce dedicated to excellence in customer service. Currently, Arlo Hotels is actively seeking a dynamic ... Show More

Job Requirements

  • Minimum of hospitality, retail or services related industries experience preferred
  • Must be able to stand for periods of time up to 6 hours
  • Efficient in computer and typing skills
  • Ability to lift 50lbs

Job Qualifications

  • Minimum experience in hospitality, retail, or service-related industries preferred
  • Efficient in computer and typing skills
  • Ability to lift 50lbs
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Professional demeanor and positive attitude
  • Previous experience in customer service or front desk operations beneficial

Job Duties

  • Always treat guests with courtesy and respect in a variety of situations
  • Honesty and integrity
  • Connects with guests daily, provides exceptional customer service and creates memorable experiences
  • Responds to guest complaints promptly and professionally
  • Reports guest concerns or comments to the Front Desk Supervisor or Duty Manager
  • Establishes and develops long term customer relationships providing value and profitability
  • Enhances guests' stay by creating an inviting atmosphere

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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