Lobby Concierge - Vestavia

Birmingham, AL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $21.50

Work Schedule

Standard Hours

Benefits

Paid Time Off

Retirement Plan

Employee Discounts

Career development opportunities

friendly work environment

Job Description

America's First Credit Union is a reputable financial institution dedicated to providing exceptional banking services and fostering strong community relationships. Established with the mission to offer personalized financial solutions, America's First Credit Union focuses on member satisfaction through a variety of products and services tailored to meet diverse financial needs. As a member-owned cooperative, the credit union prides itself on creating a welcoming atmosphere where members feel valued and supported in their financial journeys. The credit union continuously strives to maintain a high standard of professionalism, security, and compliance in all its operations, ensuring a trustworthy environment for both members... Show More

Job Requirements

High school education or GED
One to three years of similar or related experience
Ability to maintain confidentiality
Basic computer skills
Strong verbal and non-verbal communication skills
Ability to handle routine discussions with public and staff
Ability to work Monday through Friday 11 AM to 3 PM
Light lifting capability

Job Qualifications

High school diploma or GED
One to three years of related experience
Good verbal and non-verbal communication skills
Ability to build rapport with diverse individuals
Strong problem-solving skills
Ability to remain calm in stressful situations
Basic computer proficiency with experience in multi-phone line systems preferred
Friendly voice and good diction

Job Duties

Greet the public when they come into the credit union
Determine member needs and direct them to appropriate personnel while maintaining confidentiality
Act as liaison between members and credit union staff by managing branch traffic flow
Answer phone calls and direct callers to the correct person
Assist members with basic inquiries and non-cash teller transactions
Perform audits on account and file maintenance documents
Discuss available products and services
Perform other job-related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: