Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive benefits
Competitive wages
earned paid time off
Discounted travel
Career advancement opportunities
Job Description
United Ground Express is a prominent ground handling service provider specializing in airport operations and passenger services. As a trusted partner for reliable and efficient airline support, United Ground Express operates at several locations, including Lincoln Airport in Lincoln, Nebraska. The company is dedicated to delivering exceptional customer service while ensuring the safety and compliance of all operations. United Ground Express prides itself on fostering a diverse and inclusive workplace where employees are valued and empowered to succeed. This organization prioritizes career growth and offers employees opportunities to advance professionally within the dynamic aviation industry.
The role of a G... Show More
The role of a G... Show More
Job Requirements
- Must be at least 18 years old
- Must acquire and maintain credentials including fingerprint clearance, local airport badging, and background check
- Successful completion of pre-employment process including drug screen, hearing and vision check
- Available to work any shift including day, night, weekends, holidays, with possible mandatory overtime
- Comfortable working with computers and new technology
- Must use radio devices for communication
- Ability to read, write, speak, and understand English
- Capable of carrying, bending, lifting, and turning with items up to 70 lbs
- Able to perform physical activities like pushing, bending, stooping, climbing, working in tight spaces
- Authorized to work in the US without sponsorship
- Must have and maintain a valid US state driver’s license
Job Qualifications
- Must be at least 18 years old
- Comfortable working with computers, mobile devices, and new technologies
- Able to use radio electronic devices for communication
- Ability to read, write, speak, and understand English fluently
- Authorized to work in the United States without sponsorship
- Must possess and maintain a valid US state driver’s license
Job Duties
- Greeting passengers and providing a seamless check-in and ticketing experience
- Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, calculate and collect fees
- Ensure passenger information is processed accurately and flights depart on time
- Listen to passengers and resolve issues as per company policies during flight interruptions
- Work in baggage service office to track baggage location and handle questions
- Operate computers, mobile devices, and new technologies effectively
- Stand and walk for eight-hour shifts and handle baggage lifting
- Maintain composure while managing customer challenges
- Read and interpret checked baggage tags and cargo labels
- Prepare and secure aircraft for the next flight
- Use radio devices to communicate with co-workers or flight crew
- Ensure compliance with United and FAA regulations and policies
- Lift baggage, boxes, or cargo up to 70 lbs
- Push/pull carts during loading and unloading operations
- Ascend and descend jet-way stairs carrying baggage
- Bend, stoop, and crawl to move and stack cargo in aircraft
- Drive ground equipment such as tugs, belt loaders, and bag carts
- Clean aircraft interiors and service lavatories
- Work outdoors in all weather conditions
Job Qualifications
Experience
No experience required
Job Location
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