Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,100.00 - $125,300.00
Work Schedule
Fixed Shifts
Benefits
Medical
Vision
Dental
mental health benefits
Paid Time Off
401(k) program with company match
Tuition Reimbursement
Job Description
Live Nation Entertainment is a global leader in live entertainment, consisting of several market-leading entities including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized worldwide for its dominance in event ticketing, boasting over 620 million tickets sold annually and a client base of approximately 10,000 worldwide. Live Nation Concerts oversees the promotion of more than 50,000 events each year for nearly 7,000 artists across over 40 countries, making it the largest live entertainment provider globally. The synergy of these businesses empowers Live Nation Media & Sponsorship to create and execute strategic music marketing campaigns that... Show More
Job Requirements
- State or county licensure/certification requirement and Responsible Alcohol Awareness Training Certification or equivalent
- high school diploma or equivalent
- 3-5 years of high-volume restaurant experience
- minimum 2 years of supervisory experience
- proven experience managing purchasing, receiving, and inventory systems
- previous P&L responsibility and working knowledge of accounting principles
Job Qualifications
- High school diploma or equivalent
- 3-5 years of high-volume restaurant experience
- minimum 2 years of supervisory experience
- proven experience managing purchasing, receiving, and inventory systems
- previous P&L responsibility and working knowledge of accounting principles
- state or county licensure/certification requirement and Responsible Alcohol Awareness Training Certification or equivalent
- college degree preferred
- TIPS certification or equivalent preferred
- Responsible Alcohol Service certification preferred
Job Duties
- Recruit, onboard, and train department managers and supervisors
- conduct annual performance appraisals for management and supervisory staff
- develop and mentor managers and supervisors to support career growth and operational excellence
- provide performance counseling and ensure all disciplinary and termination procedures comply with HOB guidelines
- facilitate effective inter-departmental communication and collaboration
- support team members in their job functions as needed
- maintain the appropriate HOB environment that reflects brand standards
- uphold all HOB guest service standards consistently
- maintain high-level guest relations and resolve issues proactively
- oversee HOB systems for cost controls and inventory management
- assist the General Manager in preparing annual budgets, planning processes, and quarterly operating plans
- develop and implement strategies to generate and enhance revenue
- manage controllable expenses and establish effective cost control systems
- take calculated, creative risks to enhance revenue opportunities
- ensure the atmosphere supports a quality guest experience through attention to lighting, sound, temperature, cleanliness, sightlines, table maintenance, VIP seating, and overall presentation
- maintain and enforce standard operating procedures
- ensure all applicable health and safety requirements are met or exceeded
- maintain a positive, solutions-oriented attitude
- apply objectivity and sound judgment in all circumstances
- listen empathetically to management and hourly team members
- behave professionally to maintain and enhance the positive image of HOB
- maintain composure and de-escalate volatile situations effectively
- show respect by considering the rights and dignity of others
- communicate assertively in a candid, non-aggressive manner
- uphold personal integrity by abiding by and supporting company values and principles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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