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LN Venues, Premium Sales & Service Coordinator - Coastal Credit Union Music Park
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Tuition Reimbursement
Paid holidays
Job Description
Live Nation Entertainment is the world’s preeminent live entertainment company, encompassing industry giants such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts is the foremost provider of live entertainment, promoting more than 50,000 events annually for nearly 7,000 artists across over 40 countries. Through these entities, Live Nation Media & Sponsorship crafts strategic music marketing programs that connect more than 1,200 sponsors with 145 million fans attending Live Nation events each year. Based... Show More
Job Requirements
- Associates degree required
- Minimum 1-2 years of business experience
- Strong communication skills
- High energy
- Excellent customer service skills
- Ability to multi-task and problem solve
- Proficiency in Excel, Word, and PowerPoint
- Ability to work effectively in a team setting
- Creativity and high organizational skills
- Ability to anticipate the needs of VIP clientele
Job Qualifications
- Associates degree required
- Bachelor’s degree preferred
- Strong communication skills
- High energy
- Excellent customer service skills
- Ability to multi-task and problem solve
- Creativity
- Highly organized
- Ability to work in a team setting
- Ability to anticipate needs of VIP clientele
- Commitment to excellence
- Minimum 1-2 years of relative business experience
- Social media savvy a plus
- Some experience in hospitality and/or entertainment preferred
- Computer proficiency in Excel, Word, PowerPoint
Job Duties
- Assist Premium Experiences Sales Manager in generating sales and administering all Live Nation Premium Experiences Programs for the venues in the Boston Area
- Prepare, issue, and verify return of all Premium Seat contracts as advised by Premium Experiences Sales Manager
- Oversee and maintain accounts receivable
- Assist in maintenance of client relationships
- Act as a liaison with internal departments such as Box Office, Finance, Marketing along with Premium Experiences Sales Manager
- Manage client requests for additional ticket purchases
- Assist with the processing of sales reports and updates in CRM System (Salesforce)
- Maintain client email database and facilitate regular email updates on various items via online communication program (Exact Target)
- Coordination of on-site premium experiences program responsibilities and client services for concert events
- Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
- Conducts cold calls and prospecting for new clients
- Assists in implementing marketing strategies with Premium Experiences Sales Manager
- Performs other duties as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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