LN Venues, Premium Sales and Service Coordinator
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Vision
Dental
mental health benefits
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Paid sick time
Personal Days
401(k) with Company Match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is recognized globally as the leading live entertainment company, distinguished by its encompassing entities: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the foremost global event ticketing platform, facilitating the sale of over 620 million tickets annually and serving an extensive client base of roughly 10,000 worldwide. Live Nation Concerts holds the distinction of being the largest live entertainment provider, successfully promoting in excess of 50,000 events annually across more than 40 countries, accommodating nearly 7,000 artists. Complementing these entities, Live Nation Media & Sponsorship curates strategic music marketing initiatives that link... Show More
Job Requirements
- Associates degree required
- Minimum 1-2 years of relative business experience
- Strong communication skills
- Excellent customer service skills
- Ability to multi-task and problem solve
- Ability to work in a team setting
- Computer proficiency in Excel, Word, PowerPoint
Job Qualifications
- Associates degree required
- Bachelor’s degree preferred
- Strong communication skills
- High energy
- Excellent customer service skills
- Ability to multi-task and problem solve
- Creativity
- Highly organized
- Ability to work in a team setting
- Ability to anticipate needs of VIP clientele
- Commitment to excellence
- Minimum 1-2 years of relative business experience
- Social media savvy a plus
- Some experience in hospitality and/or entertainment preferred
- Computer proficiency in Excel, Word, PowerPoint
Job Duties
- Assist Director of Premium Sales and Service in generating sales and administering Premium Experiences Programs for assigned venues
- Prepare, issue, and verify return of all Premium Seat contracts
- Oversee and maintain accounts receivable
- Assist in maintenance of client relationships
- Act as liaison with internal departments such as Box Office, Finance, Marketing
- Manage client tickets using Archtics
- Maintain client email database and facilitate regular email updates via Marketing Cloud
- Coordinate on-site premium experiences and client services for concert events
- Interface with VIP Club staff to ensure smooth venue operations on event days
- Conduct cold calls and prospect for new clients
- Assist in implementing marketing strategies
- Perform other duties assigned by management
- Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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