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Live Nation

LN Venues, Premium Sales and Service Coordinator

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Vision
Dental
mental health benefits
Free concert tickets
Paid Time Off
401(k) program

Job Description

Live Nation Entertainment is the world’s leading live entertainment company, operating through its global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, having sold over 620 million tickets annually to a diverse client base that includes approximately 10,000 clients worldwide. Live Nation Concerts operates as the largest provider of live entertainment worldwide, managing the promotion of more than 50,000 events annually for nearly 7,000 artists across over 40 countries. These combined businesses empower Live Nation Media & Sponsorship to craft innovative strategic music marketing programs,... Show More

Job Requirements

  • associates degree required
  • minimum 1-2 years of relative business experience
  • strong communication skills
  • excellent customer service skills
  • ability to multi-task and problem solve
  • highly organized
  • ability to work in a team setting

Job Qualifications

  • associates degree required
  • bachelor’s degree preferred
  • strong communication skills
  • high energy
  • excellent customer service skills
  • ability to multi-task and problem solve
  • creativity
  • highly organized
  • ability to work in a team setting
  • ability to anticipate needs of vip clientele
  • commitment to excellence
  • minimum 1-2 years of relative business experience
  • social media savvy a plus
  • some experience in hospitality and/or entertainment preferred
  • computer proficiency: excel, word, power point

Job Duties

  • assist director of premium sales and service in generating sales and administering all live nation premium experiences programs for assigned venue(s)
  • prepare, issue, and verify return of all premium seat contracts as advised by director of premium sales and service
  • oversee and maintain accounts receivable
  • assist in maintenance of client relationships
  • act as a liaison with internal departments (i.e. box office, finance, marketing) along with director of premium sales and service
  • manage client tickets using archtics
  • maintain client email database and facilitate regular email updates on various items via online communication program (marketing cloud)
  • coordination of on-site premium experiences program responsibilities and client services for concert events
  • interface with vip club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
  • conducts cold calls and prospecting for new clients
  • assists in implementing marketing strategies with director of premium sales and service
  • performs other duties as assigned by management
  • assist in prospecting using zoominfo and linkedin sales navigator

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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