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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health savings account
Dental Insurance
Volunteer time off
Flexible spending account
caregiver leave
401(k) matching
Tuition Reimbursement
Loan repayment program
Vision Insurance
Paid holidays
Health Insurance
Adoption assistance
Paid Time Off
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, comprised of industry market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster stands as the global leader in event ticketing, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts is recognized as the largest provider of live entertainment worldwide, promoting over 50,000 events annually for nearly 7,000 artists across more than 40 countries. This extensive network allows Live Nation Media & Sponsorship to create innovative strategic music marketing programs that connect over 1,200 sponsors with an audience of... Show More
Job Requirements
- High school diploma
- 1-3 years high volume experience in fine dining, restaurant or club operations
- 1-2 years supervisory or operational management experience
- responsible alcohol awareness training certification or equivalent
- Microsoft Word, Excel and PowerPoint knowledge
Job Qualifications
- High school diploma
- 1-3 years high volume experience in fine dining, restaurant or club operations
- 1-2 years supervisory or operational management experience
- Microsoft Word, Excel and PowerPoint knowledge
- Responsible Alcohol Awareness Training Certification or equivalent
- college degree in related field preferred
- Responsible Alcohol Service certification preferred
- T.I.P.S. certification or equivalent preferred
Job Duties
- Meet or exceed budgetary expectations on all associated line items
- cost control on food and beverage including liquor
- responsible for managing labor cost through proper staffing and schedule management
- assist with developing monthly and quarterly specials and events
- complete required paperwork in a timely manner
- assist with monthly building inventory
- supervision of hourly staff and supervisors
- conduct annual evaluations and set goals for individuals and outline team action plans
- propose compensation recommendations to department director
- hold departmental staff meetings to keep everyone informed of progress and problems
- maintain open door policy with staff
- monitor progress of staff and management
- provide ongoing training of staff
- oversee participation in cross training and re-certification programs
- maintain appropriate staffing levels including hiring, terminations and disciplinary documentation
- maintain positive staff relations
- manage and aid in execution of on-site training programs and operational rollouts
- conduct quarterly training seminars
- attend venue level operations meetings as required
- complete schedules for hourly staff weekly
- maintain service standards
- conduct housekeeping walk throughs
- meet or exceed health and safety requirements
- follow all policies and procedures
- maintain operational supplies
- ensure full compliance with alcohol policies and procedures
- ensure smooth operations of department
- keep guest feedback log
- complete incident reports
- maintain and coordinate labor based on nightly sales
- ensure environmental standards are adequate
- perform daily pre-shift and post-shift meetings
- provide for liquor pulls and ensure accurate accounting
- coordinate and oversee private and special events per event specifications
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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