Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $75,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
mental health benefits
Paid Time Off
Retirement Plan
Tuition Reimbursement
Job Description
Live Nation Entertainment is the world's leading live entertainment company, home to industry giants such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. With Ticketmaster facilitating over 620 million ticket sales annually for approximately 10,000 clients worldwide, Live Nation Concerts promoting more than 50,000 events every year for nearly 7,000 artists across 40-plus countries, and Live Nation Media & Sponsorship connecting over 1,200 sponsors to 145 million fans annually, the company is a global powerhouse in the live entertainment sector. Founded on the passion for delivering unparalleled live experiences, Live Nation continues to redefine how people engage... Show More
Job Requirements
- Minimum two years’ experience as House/Operations Manager or comparable role in events or hospitality industry
- Proven leadership and strong management skills
- Experience dealing with police and public officials
- Ability to manage multiple departments including Security, Ticket Takers, and Ushers
- Strong administrative and organizational skills
- Computer skills including Microsoft Word, Excel, and Outlook
- Excellent oral and written communication skills
- Flexible schedule including days, nights, weekends, and holidays
- Ability to lift up to 50 lbs
- Prolonged standing, bending, stooping
- Ability to wear an earpiece for radio communication
- Carrying an active Guard or PSO card preferred
Job Qualifications
- Proven leadership with strong management and communication skills
- Extensive knowledge of venue operations and facility management
- Minimum two years’ experience as House/Operations Manager or comparable role in events or hospitality industry
- Experience working with police and public officials
- Demonstrated experience managing multiple departments and large staff
- Strong administrative and organizational skills
- Proficiency in Microsoft Word, Excel, and Outlook
- Excellent oral and written communication skills
- Experience with Workday or timekeeping systems is a plus
- Possession of active Guard card or PSO card preferred
Job Duties
- Manage facility operations and maintenance including front of house operations
- Ensure completion of outstanding tasks personally or via delegation
- Recruit, hire, train and supervise part-time staff and supervisors across departments
- Develop and manage overhead expense budgets
- Assist in preparation of annual operations budget with General Manager
- Maintain records and investigate incident reports
- Ensure optimum operating condition of facility equipment
- Resolve guest-related complaints
- Implement Live Nation policies, procedures and standards
- Create and implement recruiting programs for event staff
- Manage onboarding and training for event staff
- Oversee training and development programs for event staff
- Provide a safe and enjoyable facility for guests and employees
- Develop and maintain relationships with municipality officials
- Coordinate subcontractors and third-party vendors for event success
- Manage and approve payroll for in-house departments
- Perform administrative duties including invoicing and expense tracking
- Ensure execution of compliance policies and procedures
- Represent company and facility in political and community matters
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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