LN Venues, General Manager - The Masonic
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $116,000.00 - $145,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
mental health benefits
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
sick leave
Personal Days
401(k) program with company match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster care support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment stands as the world's premier live entertainment powerhouse, encompassing industry-leading entities such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster dominates global event ticketing with over 620 million tickets sold annually and services roughly 10,000 clients worldwide. Live Nation Concerts is unmatched in promoting live entertainment, producing more than 50,000 events each year for nearly 7,000 artists across 40-plus countries. These divisions synergize to empower Live Nation Media & Sponsorship in crafting strategic music marketing initiatives that connect over 1,200 sponsors with 145 million fans attending Live Nation events yearly. For more details,... Show More
Job Requirements
- Minimum 5 years experience as a general manager or operations manager in a hospitality related business
- Extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Excellent communication skills both verbal and written
- Must have expertise in profitability analysis and budgeting
- Exhibits strong problem-solving skills in long term and immediate situations
Job Qualifications
- Minimum 5 years experience as a general manager or operations manager in a hospitality related business
- Extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Excellent verbal and written communication skills
- Expertise in profitability analysis and budgeting
- Strong problem-solving skills
Job Duties
- Establish and maintain high standards of customer service for staff, customers and vendors
- Identify and maximize revenue drivers while optimizing the overall guest and artist experience
- Collaborate with Marketing, Premium Seat Sales, Food and Beverage team, and Sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
- Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
- Manage relationship with city and local stakeholders
- Oversee food and beverage and merchandise performance and strategies
- Hire, train and schedule full and part-time employees, and work closely with all subcontractors and/or third-party vendors
- Promote and establish rental events in the venue
- Work closely with Live Nation promoters and operations and provide direction on standards and compliance
- Coordinate and facilitate event set-up with operations
- Perform and execute successful settlement of events
- Perform and execute timely Flash Reports after events
- Forecast in ROME, operational and production expenses, as well as ancillary revenue streams
- Coordinate day of event activities and matters
- Display excellent working knowledge of Health and Safety SOPs
- Implement and comply with the companies' audit procedures
- Ensure that employee's performance is monitored and reviewed accordingly
- Manage employee attendance records for all employees
- Perform other reasonable duties as required by executive management
- Work closely with key civic governmental departments and interact with the community in general
- Manage day to day operations of venue vendors/subcontractors including HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling
- Ensure staffing levels and budget targets are met for each event
- Generate Operations cost flash report following each event
- Work with other departments to fulfill needed requirements
- Advance each show with tour security directors and fulfill tour security requirements
- Be on site for each event prior to load in and until load out
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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