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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $86,000.00 - $108,000.00
Work Schedule
Day Shifts
Benefits
Paid holidays
Health savings account
Dental Insurance
Health Insurance
Volunteer time off
Adoption assistance
Flexible spending account
caregiver leave
401(k) matching
Tuition Reimbursement
Paid Time Off
Loan repayment program
Vision Insurance
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, consisting of global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, distributing over 620 million tickets annually to approximately 10,000 clients around the world. Live Nation Concerts stands as the largest live entertainment provider worldwide, promoting more than 50,000 events each year for nearly 7,000 artists across 40-plus countries. These businesses empower Live Nation Media & Sponsorship to craft strategic music marketing programs that connect over 1,200 sponsors with an impressive 145 million fans... Show More
Job Requirements
- Minimum 5 years experience as a general manager or operations manager in a hospitality related business
- Extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Excellent communication skills, both verbally and written
- Expertise in profitability analysis and budgeting
- Strong problem-solving skills in long term and immediate situations
Job Qualifications
- Minimum 5 years experience as a general manager or operations manager in a hospitality related business
- Extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Excellent communication skills, both verbally and written
- Expertise in profitability analysis and budgeting
- Strong problem-solving skills in long term and immediate situations
Job Duties
- Establish and maintain high standards of customer service for staff, customers and vendors
- Identify and maximize revenue drivers while optimizing the overall guest and artist experience
- Collaborate with marketing, premium seat sales, food and beverage team, and sponsorship to create innovative offerings that drive incremental revenue growth, fan and partner engagement, and profitability
- Manage overall expenses of concerts to maximize profits while protecting the guest and artist experience
- Manage relationship with the City of West Hollywood / Los Angeles
- Oversee food and beverage and merchandise performance and strategies (point of sale ratio, variety, etc.)
- Hire, train and schedule full and part-time employees, and work closely with all subcontractors and/or third-party vendors
- Promote and establish rental events in the venue
- Work closely with Live Nation promoters and operations and provide direction on standards and compliance
- Coordinate and facilitate event set-up with operations
- Perform and execute successful settlement of events
- Perform and execute timely flash reports after events
- Forecast in ROME, operational and production expenses, as well as ancillary revenue streams
- Coordinate day of event activities and matters
- Maintain excellent working knowledge of health and safety
- Implement and comply with the company’s audit procedures
- Ensure employee performance is monitored and reviewed accordingly
- Manage employee attendance records
- Work closely with key civic governmental departments and community
- Manage day to day operations of all venue vendors and subcontractors including HVAC, plumbing, electrical, landscaping, cleaning, security, trash and recycling
- Responsible for meeting staffing levels and budget targets for each event
- Generate operations cost flash report following each event
- Work with all other departments to fulfill needed requirements
- Advance each show with tour security directors and fulfill tour security requirements
- Be onsite for each event prior to load in and until load out
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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