LN Venues, General Manager - Fillmore Philadelphia
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Vision
Dental
Mental health
health care concierge
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k) program with company match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is the world's leading live entertainment company, made up of global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster serves as the premier global event ticketing platform, successfully selling over 620 million tickets annually and supporting around 10,000 clients worldwide. Meanwhile, Live Nation Concerts stands as the largest provider of live entertainment globally, promoting more than 50,000 events yearly for nearly 7,000 artists across 40-plus countries. These diverse businesses empower Live Nation Media & Sponsorship to craft strategic music marketing programs that connect over 1,200 sponsors with the massive audience of... Show More
Job Requirements
- Minimum 5 years of experience in a general manager or operations manager role in hospitality
- Extensive event sales and promotion experience
- Ability to perform all listed duties and responsibilities
- Excellent verbal and written communication skills
- Expertise in profitability analysis and budgeting
- Strong problem-solving abilities
Job Qualifications
- Minimum 5 years of experience as a general manager or operations manager in a hospitality-related business
- Extensive background in event sales and promotion
- Ability to perform all job duties and responsibilities
- Excellent communication skills, both verbal and written
- Expertise in profitability analysis and budgeting
- Strong problem-solving skills in long-term and immediate situations
Job Duties
- Establish and maintain high standards of customer service for staff, customers, and vendors
- Identify revenue drivers and optimize guest and artist experience
- Collaborate with Marketing, Sales, F&B, and Sponsorship teams to drive revenue growth and engagement
- Manage concert expenses to maximize profits while protecting the guest and artist experience
- Manage relationships with the city and local stakeholders
- Oversee food and beverage and merchandise performance strategies
- Hire, train, and schedule employees
- manage subcontractors and third-party vendors
- Promote and establish rental events in the venue
- Coordinate with Live Nation promoters on standards and compliance
- Coordinate event set-up, execute settlements, and complete timely Flash Reports
- Forecast operational, production expenses, and revenue streams in ROME
- Maintain excellent working knowledge of Health & Safety SOPs and ensure audit compliance
- Monitor employee performance and maintain attendance records
- Day-to-day management of all venue vendors (HVAC, Plumbing, Electrical, Landscaping, Cleaning, Security, Trash/Recycling)
- Meet staffing levels and budget targets for each event
- Advance shows with tour security directors and fulfill requirements
- On-site for each event from load-in through load-out
- Other duties as assigned by executive management
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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