Live Nation Entertainment, Inc. logo

LN Venues, Food and Beverage Manager - Ace of Spades

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,700.00 - $74,100.00
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Benefits

Medical
Vision
Dental
Mental health
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k)
company match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career and skill development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match

Job Description

Live Nation Entertainment is a global leader in live entertainment, encompassing major industry players such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster serves as the world’s premier event ticketing platform, responsible for selling over 620 million tickets annually and supporting around 10,000 clients worldwide. Live Nation Concerts, the company’s largest division, promotes more than 50,000 live events each year across over 40 countries, representing nearly 7,000 artists. Live Nation Media & Sponsorship complements these efforts by crafting strategic marketing programs that connect over 1,200 sponsors with the 145 million fans who attend Live Nation events... Show More

Job Requirements

  • High school diploma
  • RBS/Responsible Beverage Service Certification or equivalent
  • Ability to work late hours
  • 3 years supervisory experience in high volume restaurant/live entertainment environment
  • Working knowledge of restaurant and bar operations
  • Entry level knowledge of state, federal and local liquor laws
  • Proficiency with computers including Microsoft Office (Word, Excel, Access, PowerPoint)
  • Ability to engage in positive interaction with staff and guests
  • Skill in leadership, guest relations, decision making and staff schedule maintenance
  • Ability to prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, and diffuse volatile situations with tact
  • Must be able to lift or move up to 35 lbs using proper lifting techniques

Job Qualifications

  • RBS/Responsible Beverage Service Certification or equivalent
  • Ability to work late hours
  • 3 years supervisory experience in high volume restaurant/live entertainment environment
  • Working knowledge of restaurant and bar operations
  • Entry level knowledge of state, federal and local liquor laws
  • Proficiency with computers including Microsoft Office (Word, Excel, Access, PowerPoint)
  • Skill in leadership, guest relations, decision making and staff schedule maintenance
  • Ability to engage in positive interaction with staff and guests
  • Ability to prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, and diffuse volatile situations with tact
  • High school diploma
  • Point of sales knowledge, preferably Spot On
  • Some college or college degree preferred

Job Duties

  • Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
  • Ensure comfortable atmosphere in room including lighting, temperature, music volume, cleanliness, and line of sight
  • Assist and support staff in any of their job functions as needed
  • Conduct daily pre-shift in an upbeat and motivational manner
  • Conduct informative and motivational pre-shifts
  • Direct interaction with trainers and trainees
  • Conduct 100% table visits
  • Ensure that service is up to Live Nation standards
  • Assist in perceiving and troubleshooting potential problems
  • Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
  • Responsible for bank and adherence to Live Nation cash handling policy
  • Assist in filling "change" requests from bartenders and servers
  • Maintain Live Nation safety and sanitation standards and hold staff accountable
  • Support and communicate with all other departments
  • Enter all liquor orders and manage inventory process for the bars
  • Monitor the labor cost of the shift, paying close attention to overtime
  • Work directly with the special events department on executing and preparing for all special event orders
  • Accurate accounting close-out of special events
  • Checking accuracy of labor system at the end of the shift
  • Oversee parties/special events in the rooms
  • Provide guidance in executing outstanding guest service
  • Conduct performance counseling and ensure discipline procedures follow Live Nation guidelines
  • Recruitment and training of hourly staff members
  • Develop strategies to generate/enhance revenue

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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