Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $57,000.00 - $72,000.00
Work Schedule
Flexible
Day Shifts
Benefits
Medical
Vision
Dental
Mental health
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Sick Time
Personal Days
401(k)
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match
Job Description
Live Nation Entertainment is a globally renowned leader in the live entertainment industry, orchestrating unforgettable experiences for music lovers around the world. Comprising top-tier market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship, the company sells over 620 million tickets annually through Ticketmaster alone. Live Nation Concerts, the largest provider of live entertainment globally, promotes more than 50,000 events each year, showcasing nearly 7,000 artists across more than 40 countries. This allows Live Nation Media & Sponsorship to craft strategic music marketing programs that connect over 1,200 sponsors with the 145 million fans who attend... Show More
Job Requirements
- High school diploma
- 3 years supervisory experience in high volume restaurant or live entertainment environment
- RBS/ responsible beverage service certification or equivalent
- Ability to work late hours
- Working knowledge of restaurant and bar operations
- Entry level knowledge of state, federal and local liquor laws, retail operations, computers (Microsoft Office- Word, Excel, Access, and PowerPoint)
- Skill in leadership, guest relations, decision making and staff schedule maintenance
- Ability to engage in positive interaction with staff and guests, prioritize, organize, motivate staff, problem solve, delegate, follow-up, communicate, diffuse possibly volatile situations with tact
Job Qualifications
- High school diploma
- 3 years supervisory experience in high volume restaurant or live entertainment environment
- RBS/ responsible beverage service certification or equivalent
- Working knowledge of restaurant and bar operations
- Entry level knowledge of state, federal and local liquor laws
- Skill in leadership and guest relations
- Decision making and staff schedule maintenance
- Ability to communicate effectively and engage with staff and guests
- Problem solving and delegation skills
- Ability to manage stressful and fast-paced environments
Job Duties
- Ensure that standards are being met regarding staff uniforms, quality of service/food, timeliness of food, guest relations
- Ensure comfortable atmosphere in room (lighting, temperature, music volume, cleanliness, line of sight)
- Assist and support staff in any of their job functions as needed
- Conduct daily pre-shift in an upbeat and motivational manner
- Conduct informative and motivational pre-shifts
- Direct interaction with trainers and trainees
- Conduct 100% table visits
- Ensure that service is up to Live Nation standards
- Assist in perceiving and troubleshooting potential problems
- Assist in scheduling staff, voids/closing comps, liquor pulls, cutting staffing levels, checking out all servers and bar staff at end of shift
- Responsible for bank and adherence to Live Nation cash handling policy
- Assist in filling “change” requests from bartenders and servers
- Maintain Live Nation safety and sanitation standards and hold staff accountable for doing the same
- Support and communicate with all other departments
- Enter all liquor orders and manage inventory process for the bars
- Monitor the labor cost of the shift, paying close attention to overtime
- Work directly with the special events department on executing and preparing for all special event orders
- Accurate accounting close-out of special events
- Checking the accuracy of labor system at the end of the shift
- Oversee parties/special events in the rooms
- Provide guidance in executing outstanding guest service while following the Live Nation Entertainment implemented Steps of Service
- Conducts performance counseling and ensures discipline procedures follow all Live Nation guidelines
- Recruitment and training of hourly staff members
- Develop strategies to generate/enhance revenue
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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