Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Vision
Dental
Mental health
Paid Time Off
401(k)
Tuition Reimbursement
Job Description
Live Nation Entertainment is the world's leading live entertainment company, encompassing global market leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized as the global leader in event ticketing, managing over 620 million tickets sold annually and serving approximately 10,000 clients worldwide. Live Nation Concerts stands as the largest live entertainment provider globally, promoting more than 50,000 events each year for nearly 7,000 artists across more than 40 countries. These businesses support Live Nation Media & Sponsorship in creating strategic music marketing programs that connect over 1,200 sponsors with 145 million fans attending... Show More
Job Requirements
- High school diploma
- 3-5 years experience in high volume restaurant environment
- minimum of 2 years supervisory experience
- previous experience managing purchasing, receiving, and inventories
- previous P&L responsibility and accounting knowledge
- ability to lift 75 pounds
- ability to work in fast paced, loud, and stressful environment
- ability to stand for prolonged periods
- ability to wear radio earpiece during shifts
Job Qualifications
- High school diploma
- 3-5 years experience in high volume restaurant
- minimum of 2 years supervisory experience
- experience managing purchasing, receiving, and inventories
- experience with P&L responsibility and accounting techniques
- college degree preferred
- TIPS certification or equivalent preferred
- responsible alcohol service certification preferred
Job Duties
- Recruit and train department managers and supervisors
- conduct annual performance appraisals of managers and supervisors
- provide for development of managers and supervisors
- conduct performance counseling and ensure discipline/termination procedures comply with HOB guidelines
- ensure conflict resolution procedures are followed
- ensure compliance with HOB workplace standards
- facilitate proper inter-departmental communication and organization
- assist and support team members in job functions as needed
- maintain appropriate HOB environment
- maintain all HOB guest service standards
- maintain high level of guest relations
- maintain HOB systems for cost controls and inventories
- assist GM in annual budget and planning process
- develop strategies to generate and enhance revenue
- maintain controllable expenses and cost control systems
- ensure atmosphere is conducive to quality experience
- maintain standard operating procedures
- ensure health and safety requirements are met or exceeded
- maintain positive attitude
- maintain objective view in all circumstances
- listen empathetically to management and team members
- maintain organization and focus
- take creative risks to enhance revenue
- behave professionally to maintain positive image of HOB
- think creatively to produce new operational possibilities
- maintain composure in volatile situations
- show respect for others' rights and dignity
- communicate assertively in a candid and non-aggressive manner
- maintain personal integrity supporting company values
- coordinate with marketing, talent and box office on promotions and guest lists
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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