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Live Nation

LN Venues, Director of Music Hall Operations - HOB Cleveland

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical
Vision
Dental
mental health benefits
Flexible spending account
Health savings account
Free concert tickets
Paid Time Off
Paid holidays
Paid sick time
Paid Personal Days
401(k) with Company Match
Stock reimbursement program
New parent programs
caregiver leave
Baby bonuses
fertility support
adoption support
Foster support
Surrogacy support
Career development programs
Tuition Reimbursement
Student loan repayment
Volunteer time off
Crowdfunding match

Job Description

Live Nation Entertainment is the world leader in live entertainment, bringing together leading global companies like Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster operates as the foremost global event ticketing company, selling over 620 million tickets annually and serving approximately 10,000 clients worldwide. Live Nation Concerts stands as the largest live entertainment provider globally, promoting more than 50,000 events annually on behalf of nearly 7,000 artists across more than 40 countries. These interconnected businesses empower Live Nation Media & Sponsorship to design strategic music marketing programs that effectively connect over 1,200 sponsors with the 145 million... Show More

Job Requirements

  • Responsible alcohol awareness training certification or equivalent
  • high school diploma
  • 3-5 years experience in high volume restaurant experience
  • minimum of 2 years supervisory experience
  • previous experience managing purchasing, receiving and inventories
  • previous P&L responsibility and knowledge of accounting techniques

Job Qualifications

  • High school diploma
  • 3-5 years experience in high volume restaurant settings
  • minimum of 2 years supervisory experience
  • experience managing purchasing, receiving and inventories
  • knowledge of P&L responsibilities and accounting techniques
  • responsible alcohol awareness training certification or equivalent
  • preferred college degree
  • preferred TIPS certification or equivalent
  • preferred responsible alcohol service certification

Job Duties

  • Recruitment and training of department managers and supervisors
  • conducts annual performance appraisals of managers and supervisors
  • provides for development of managers and supervisors
  • conducts performance counseling and ensures discipline and termination procedures follow all company guidelines
  • ensures conflict resolution procedures are followed
  • ensures compliance with workplace standards
  • facilitates proper inter-departmental communication and organization
  • assists and supports team members in their job functions as needed
  • maintains appropriate environment
  • maintains all guest service standards
  • maintains a high level of guest relations
  • maintains systems for cost controls and inventories
  • assists in preparation of annual budget and quarterly operating plans
  • develops strategies to generate and enhance revenue
  • maintains controllable expenses and establishes effective cost control systems
  • ensures atmosphere is conducive to a quality experience including lighting, sound, cleanliness, and VIP seating
  • maintains standard operating procedures
  • ensures health and safety requirements are met or exceeded
  • maintains a positive attitude
  • maintains objective view in all circumstances
  • listens empathetically to management and hourly team members
  • maintains organization and focus
  • takes creative risks to enhance revenue
  • behaves professionally to maintain positive image
  • thinks creatively to produce new possibilities
  • maintains composure to assuage volatile situations
  • shows respect to others
  • communicates assertively in a non-aggressive manner
  • maintains personal integrity by supporting company values
  • coordinates with marketing, talent and box office departments on special promotions or guest lists

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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