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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.35 - $31.69
Work Schedule
Standard Hours
Benefits
Paid holidays
Health savings account
Dental Insurance
Health Insurance
Volunteer time off
Adoption assistance
Flexible spending account
caregiver leave
401(k) matching
Tuition Reimbursement
Paid Time Off
Loan repayment program
Vision Insurance
Job Description
Live Nation Entertainment is the world’s leading live entertainment company, recognized globally for its powerhouse brands including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster, the global leader in event ticketing, sells over 620 million tickets annually and serves around 10,000 clients worldwide. Live Nation Concerts operates as the largest provider of live entertainment globally, promoting more than 50,000 events yearly for nearly 7,000 artists across more than 40 countries. Together, these entities empower Live Nation Media & Sponsorship to craft strategic music marketing programs that connect over 1,200 sponsors with 145 million fans attending Live Nation... Show More
Job Requirements
- 2-3 years of professional experience in the music or entertainment industry
- self-motivated and eager to grow
- strong customer service skills
- ability to handle inbound calls and emails professionally
- competency in coordinating logistics for VIP events
- experience with shipping and fulfillment processes
- excellent communication and interpersonal skills
- ability to multitask in a fast-paced environment
Job Qualifications
- 2-3 years of professional experience in the music or entertainment industry
- proficient in Microsoft Office tools
- experience with Photoshop, Adobe, Canva or graphic design
- social media experience
- creative thinker and problem solver
- ability to work in a dynamic, fast-paced deadline driven environment while maintaining organization and attention to detail
- excellent verbal, written and interpersonal communication skills
- acute sense of judgment, tact and diplomacy
- strong sense of teamwork and ability to work independently to execute programs
Job Duties
- deliver exemplary customer service to maintain customer loyalty
- answer inbound calls or emailed inquiries to resolve customer concerns
- liaise between VIP Nation staff and customers including communicating VIP itineraries, creating guest lists, and other logistics for VIP events
- coordinate with the operations manager to execute marketing campaigns and strategies
- support the senior director to prepare for upcoming tour sales and events
- research for VIP programs as needed
- proficient in merchandise shipping projects using UPS, USPS or our fulfillment partners
- assist in reporting VIP sales and managing ticket inventory
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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