Lloyd Center 10 & IMAX Now Hiring

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Work Schedule

Standard Hours
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Benefits

free movie passes
discounted concessions
401(k) plan with Company Match

Job Description

Regal Cinemas is a leading movie theater chain known for providing a premium cinematic experience to guests across numerous locations. With a reputation for excellent customer service and modern theater amenities, Regal Cinemas offers entertainment options that cater to a wide audience. Employees at Regal are integral to ensuring guests enjoy a pleasant visit, emphasizing clean and comfortable environments and outstanding service that embody the company’s mission statement and values.

The Server position at Regal Cinemas is a vital role responsible for delivering superior guest service primarily in the concession stand area. This role may be classified based on ... Show More

Job Requirements

  • Must be of legal age to serve/sell alcohol according to all state and local laws
  • Must have completed all applicable training, permits, and licenses
  • Must successfully complete a background check
  • Completion or progress towards completion of cast certification program
  • Ability to stand, walk, sit, use hands, reach with hands and arms, and talk or hear frequently
  • Ability to occasionally climb, balance, stoop, kneel, crouch or crawl
  • Ability to lift up to 60 pounds regularly
  • Must comply with all federal and state laws regarding breaks and meal periods

Job Qualifications

  • Completion or progress towards completion of cast certification program as a cast member and as a concessionist
  • Completion of Regal Responsible Beverage Server training
  • Ability to perform each essential duty satisfactorily
  • Possess good public speaking skills
  • Listen effectively and respond clearly and directly
  • Ability to perform calculations with speed and accuracy
  • Ability to identify and correct errors
  • Ability to identify problems, gather relevant data, and evaluate information
  • Ability to take action beyond what is necessarily called for
  • Ability to perform under pressure
  • Possess excellent communication skills with customers, co-workers, and management
  • Ability to establish goals, budget time, and set priorities

Job Duties

  • Regular and consistent attendance
  • The server position is based in the concession stand, and essential duty includes alcohol sales
  • The server must be of legal age with all applicable training permits and licenses to serve alcohol according to state and local laws
  • Knowledge of and adherence to all laws and legal obligations regarding the serving of alcohol
  • Knowledge of all coupons and on-going promotions
  • Knowledge of and promotion of Regal Crown Club Program
  • Knowledge and enforcement of the MPAA rating system
  • Exceptional guest service skills
  • Handling of all monies and merchandise (including non-saleable and saleable)
  • Operating, preparing and cleaning of all concession related equipment
  • Proper use of all concession related storerooms
  • Proper use of all cleaning materials per MSDS
  • Knowledge of all concession opening, closing and in between show procedures
  • Knowledge of all emergency, evacuation and robbery procedures
  • Excellent sales techniques, including up selling and suggestive selling
  • Knowledge of counterfeit bill procedures
  • Knowledge of and compliance with all local, state and federal food safety laws
  • Knowledge and compliance of dress code
  • Ensuring guest satisfaction – smile, greet, and thank all guests
  • Responsible for accuracy of cash drawers, inventory, and coupons
  • Must be knowledgeable of correct popper operation and emergency procedures
  • Abide by all federal and state laws with regards to breaks and/or meal periods
  • Completion of progress towards completion of cast certification program as a cast member and as a concessionist
  • Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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