Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Our company is a vibrant and fast-paced establishment operating in the fast casual and coffee shop industry. We pride ourselves on delivering exceptional guest experiences through the highest standards of service, quality, and professionalism. Situated in a bustling environment where customer satisfaction is paramount, our team focuses on providing prompt, courteous service while maintaining a clean and organized workspace. As a dedicated employer, we value strong interpersonal skills, teamwork, and a commitment to excellence in every interaction with our guests and associates. We operate in a dynamic setting where quick thinking and adaptability are crucial for success, especially during peak... Show More
Job Requirements
- High school graduate or equivalent preferred
- guest relations/service experience preferred
- food service sanitation certification
- CPR/1st aid certification preferred
Job Qualifications
- Must have basic knowledge of food and beverage preparation and service
- basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes
- basic English language writing skills necessary for completion of requisitions, balance sheets and vouchers
- sufficient manual dexterity in hands to use a knife, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock
- ability to read, speak and understand the English language in order to communicate with guests and take orders
- ability to remember, recite and promote the variety of menu items
- ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- ability to work and stand in a confined space for extended periods of time
Job Duties
- Greets guests in a courteous and friendly manner, promotes and documents orders
- makes and/or presents drinks using standard ingredients/recipes and practicing prudent portion control
- inputs orders into a register at the point of sale and creates a check for each guest, maintaining accountabilities for all beverages served
- receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all transactions
- maintains proper and adequate set-up of the coffee bar on a daily basis, including requisitioning, stocking, and rotating all products needed
- responds to guest complaints in a positive and tactful manner, negotiates a compromise and implements solution
- locks up and stores all beverages, food and other equipment items, deposits cash drops, secures and balances bank and sign out/in keys
- attends mandatory meetings
- performs general cleaning tasks to adhere to health and safety standards
- keeps work area clean and organized
- completes other duties as assigned by supervisor/manager
- adheres to all company standards related to members, guests, and associates experience
- follows all safety standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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